What are the responsibilities and job description for the Receptionist position at Jackson Kelly PLLC?
Job Overview
Charleston, WV | On-Site
Our law firm is seeking a professional, organized, and dependable Receptionist to join our Charleston office. This position serves as the first point of contact for clients, visitors, attorneys, and staff while providing essential administrative support to keep daily office operations running smoothly.
We are looking for someone who takes pride in delivering excellent service, maintains a professional demeanor, and is willing to step in wherever needed. The ideal candidate is detail-oriented, comfortable managing multiple tasks, and understands the importance of teamwork, discretion, and reliability in a professional law firm environment.
Key Responsibilities
- Greet clients and visitors and provide a welcoming, professional first impression.
- Answer, screen, and direct incoming telephone calls promptly and courteously.
- Receive, sort, distribute, and process incoming and outgoing mail and deliveries.
- Perform scanning, copying, printing, and document preparation.
- Assist with document handling, file organization, and general office support.
- Maintain an organized reception area and help keep shared office spaces presentable.
- Coordinate conference room use and assist with meeting arrangements.
- Provide administrative assistance to attorneys, legal secretaries, paralegals, and other staff as needed.
- Handle confidential information with professionalism and discretion.
- Complete additional administrative duties as assigned.
Qualifications
- Previous receptionist, administrative, or office support experience preferred.
- Strong communication and customer service skills.
- Professional, courteous, and approachable demeanor.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks, manage interruptions, and meet deadlines in a busy office.
- Basic proficiency with Microsoft Office and general office equipment.
- Dependable, punctual, and willing to assist with a variety of office responsibilities.
- Ability to work effectively with attorneys, staff, clients, and visitors while maintaining confidentiality.
Experience in a law firm or other professional office environment is a plus, but we are willing to consider candidates with relevant transferable experience and a strong work ethic.
Why Join Our Team?
This is an opportunity to join an established professional organization where teamwork, client service, and dependable administrative support are valued. The receptionist plays an important role in the daily operations of the office and works with colleagues across the firm to help provide a positive experience for clients and staff.
Compensation: Competitive and commensurate with experience.
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $31,641 - $45,469