Retail Lead: Hole in the Wall - Winter Seasonal

Jackson Hole Mountain Resort

JOB POSTING

Position Title: Retail Lead

Department: Hole in the Wall – Teton Village, WY

Classification: Winter Seasonal, Full-Time

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment.

Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons.

Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality.

Embrace your mountain experience: Embark on your journey of personal and professional growth.

Job Duties

• Assist the Retail Manager in leading the daily operations of Hole in the Wall.

• Provide excellent customer service.
• Open/Close Hole in the Wall.
• Work weekend shifts.
• Maintain efficient daily operations of Hole in the Wall retail department.
• Work with sales staff to ensure proper cash-handling and charge procedures are in compliance.
• Execute daily operations of Hole in the Wall including morning meetings, opening/closing procedures, daily sales goal, and acting as key holder.
• Assist retail department during high customer volume periods.
• Assist in processing customer special orders, warranty returns and damages.
• Assist in executing store sales and promotions.
• Assist in processing store transfers.
• Merchandise new products and facilitate back stock/restocking.
• Work with retail manager to maintain store cleanliness and presentation.
• Assist in all sales training and up-selling techniques.
• Facilitate morning sales goals and go over any new retail information.

Are you the right fit? Below are some traits an exemplary candidate possesses.

• Excellent customer service skills.
• Knowledge of the ski/snowboard industry.
• Basic knowledge of Jackson Hole Mountain Resort is a plus.
• Cash handling skills.
• Retail experience preferred.

Benefits & Perks

• Free JHMR ski pass
• Free START bus pass
• Working at the best location with proximity to lifts
• Access to Retail shop forms
• Free Ski/SB demos and rentals
• Free repair/tuning work on your skis or snowboards
• Discounts at all JHMR Food & Beverage locations
• 40% in-store discount
• Health and wellness discounts
• Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

AA/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.