What are the responsibilities and job description for the AVP, Physician Services position at Jackson Health System?
Department: Ambulatory Care Center
Address: 1611 NW 12th Avenue, Miami, FL 33136
Shift details: Full-Time, Days
Why Jackson
Jackson Health System is a nationality and internationally recognized academics medical system offering world-class care to any person who walks through our doors. Fore more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.
Here the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.
Summary
The Associate Vice President (AVP) Physician Services provides enterprise leadership to enhance patient access to care, strengthen physician services operations, and drive operational excellence across service lines. This role is accountable for designing and executing strategies that improve throughput, standardize care delivery models, and prepare the organization for growth, value-based care, and clinically integrated network (CIN) expansion. Serving as a key partner to physician leaders, clinical operations, and system executives, the AVP ensures high-quality, timely, and patient-centered care delivery across the enterprise.
Responsibilities
Essential Duties and Responsibilities
At the AVP level, responsibilities emphasize enterprise strategy, system integration, and measurable performance outcomes:
Enterprise Strategy & Leadership
Develop and execute system-wide strategies to optimize patient access to care, throughput, and care delivery performance. Serve as a strategic advisor to physician leaders and system executives on operational readiness for growth and CIN expansion. Lead change management initiatives to modernize care delivery and strengthen physician services across all service lines.
Operational Excellence
Establish and enforce standardized clinical workflows, staffing models, and operational best practices across physician services. Drive improvements in provider productivity, capacity utilization, and clinic performance to achieve enterprise benchmarks. Align physician operations with inpatient, procedural, and ancillary services to ensure seamless care coordination.
Performance Management
Define and monitor enterprise key performance indicators (KPIs) related to access to care, throughput, quality, patient experience, and financial performance. Leverage data analytics and dashboards to identify performance gaps and lead system-wide improvement initiatives. Ensure compliance with regulatory, accreditation, and quality standards across physician services operations.
Partnership & Engagement
Collaborate with physician leaders, nursing, advanced practice providers, and operational teams to optimize care team effectiveness. Strengthen physician engagement and adoption of standardized care delivery models. Partner with system executives to align operational strategies with organizational growth and value-based care priorities.
Growth & Integration
Support enterprise growth strategies, including site expansion, service line development, and acquisition integration. Prepare physician services operations for CIN readiness and value-based care delivery models. Lead integration of new practices and services into standardized operational frameworks.
Perform all other related executive functions and duties as assigned to support the mission and strategic objectives of Jackson Health System.
Experience
Requires a minimum 7-10 years of progressive leadership experience in physician services and clinical operations with ambulatory focus.
Education
Bachelor's degree in Healthcare Administration, Business, or a related field is required. Master's degree in related field is preferred.
Skill
General Competencies: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Management Competencies: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring/assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems. Unit Specific Competencies: Must possess excellent communication skills with demonstrated strength in effective negotiations. Must have prior familiarity and comfort with financial data; understanding of clinical processes and billing (e.g., physician RVU data, clinical instruction ratios, etc.) is required.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
Unit Specific Credential
Working Conditions
Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Address: 1611 NW 12th Avenue, Miami, FL 33136
Shift details: Full-Time, Days
Why Jackson
Jackson Health System is a nationality and internationally recognized academics medical system offering world-class care to any person who walks through our doors. Fore more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.
Here the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.
Summary
The Associate Vice President (AVP) Physician Services provides enterprise leadership to enhance patient access to care, strengthen physician services operations, and drive operational excellence across service lines. This role is accountable for designing and executing strategies that improve throughput, standardize care delivery models, and prepare the organization for growth, value-based care, and clinically integrated network (CIN) expansion. Serving as a key partner to physician leaders, clinical operations, and system executives, the AVP ensures high-quality, timely, and patient-centered care delivery across the enterprise.
Responsibilities
Essential Duties and Responsibilities
At the AVP level, responsibilities emphasize enterprise strategy, system integration, and measurable performance outcomes:
Enterprise Strategy & Leadership
Develop and execute system-wide strategies to optimize patient access to care, throughput, and care delivery performance. Serve as a strategic advisor to physician leaders and system executives on operational readiness for growth and CIN expansion. Lead change management initiatives to modernize care delivery and strengthen physician services across all service lines.
Operational Excellence
Establish and enforce standardized clinical workflows, staffing models, and operational best practices across physician services. Drive improvements in provider productivity, capacity utilization, and clinic performance to achieve enterprise benchmarks. Align physician operations with inpatient, procedural, and ancillary services to ensure seamless care coordination.
Performance Management
Define and monitor enterprise key performance indicators (KPIs) related to access to care, throughput, quality, patient experience, and financial performance. Leverage data analytics and dashboards to identify performance gaps and lead system-wide improvement initiatives. Ensure compliance with regulatory, accreditation, and quality standards across physician services operations.
Partnership & Engagement
Collaborate with physician leaders, nursing, advanced practice providers, and operational teams to optimize care team effectiveness. Strengthen physician engagement and adoption of standardized care delivery models. Partner with system executives to align operational strategies with organizational growth and value-based care priorities.
Growth & Integration
Support enterprise growth strategies, including site expansion, service line development, and acquisition integration. Prepare physician services operations for CIN readiness and value-based care delivery models. Lead integration of new practices and services into standardized operational frameworks.
Perform all other related executive functions and duties as assigned to support the mission and strategic objectives of Jackson Health System.
Experience
Requires a minimum 7-10 years of progressive leadership experience in physician services and clinical operations with ambulatory focus.
Education
Bachelor's degree in Healthcare Administration, Business, or a related field is required. Master's degree in related field is preferred.
Skill
General Competencies: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Management Competencies: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring/assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems. Unit Specific Competencies: Must possess excellent communication skills with demonstrated strength in effective negotiations. Must have prior familiarity and comfort with financial data; understanding of clinical processes and billing (e.g., physician RVU data, clinical instruction ratios, etc.) is required.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
Unit Specific Credential
Working Conditions
Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).