What are the responsibilities and job description for the Social Worker I - Intake position at Jackson County, NC?
Position Overview
Duties and Responsibilities
Variety and Scope - Employees establish client eligibility for service, obtain client histories, perform initial assessments, develop a plan to provide basic services, explain available services and programs, and refer clients to appropriate programs/agencies for other needed services. Employees may evaluate and document client programs.
Intricacy- Employees utilize a variety of basic assessment tools to identify needs; obtain medical, financial, and social history; and develop a service plan for each client. Service plans include provision of basic services such as supportive counseling, coordination of day care, medical, or in-home services; and referral to other programs/services/agencies. Clients may have multiple problems which require referrals for other services.
Subject Matter Complexity - Work requires a knowledge of the basic elements of social work, of program to which assigned, knowledge of basic assessment tools, how to develop service plans, how to plan for provision of needed services, and knowledge of other agencies/programs so that appropriate referrals can be made.
Guidelines - Employees utilize agency guidelines and federal or state standards. Guidelines are generally specific and applications of these determines eligibility and services provided.
Nature of Instructions - Work is performed independently according to established procedures. Employees are generally familiar with the aims and objectives of the program they are providing and minimal daily instruction is required. Supervision is immediately available when problem situations are encountered. On-the-job training is provided by a higher level supervisor.
Nature of Review - Work is reviewed by assessing program practices to determine compliance with regulations concerning the specific program or services. Work is also reviewed through submission of periodic reports, routine conferences with supervisor, and is subject to review in progress.
Scope of Decisions - Decisions regarding assessments and services impact on individual clients and their families; employees may provide direction or instruction to paraprofessional staff, volunteers, or care providers.
Consequences of Decisions - Decisions result in clients either receiving or not receiving appropriate services or appropriate referrals for higher level assistance as needed.
Education and Experience
Knowledge, Skills and Abilities
- Working knowledge of basic social work principles, techniques, and practices and their application to specific casework, group work, and community problems.
- Knowledge of governmental and private organizations and resources in the community. Some knowledge of behavioral and socioeconomic problems and their treatment.
- Ability to establish and maintain effective working relationships with administrative supervisors, with members of case load and their families, and with care providers and various community organizations.
- Ability to express ideals clearly and concisely. Ability to plan and execute work.
Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees’ Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.