Operations Supervisor (Part-Time)

ABOUT THE ROLE:Our Operations team is critical to our success and we are looking for a committed, diligent, and passionate part-time Operations Supervisor to help support our in-store lottery ticket operations. Reporting to our Operations Manager, you will be based on-site in Little Rock, AR. This may be the perfect opportunity if you're interested in operations management, growing your career at a start-up and playing a key role in the growth of a business!Schedule: Saturdays from 9:00am-5:00pm, Sundays from 4:00pm-9:30pm, and Mondays from 12:00pm-8:30pm. WHAT YOU'LL DO:Lead and ensure successful day-to-day lottery processing operations while proactively making recommendations for operational improvements, and providing general technical supportSupport escalations in the absence of the Assistant Operations Manager including facility issues, product outages, and staffing gapsSupport back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team membersPrepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to the Assistant Operations ManagerOversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliationAssist with other various ad-hoc duties and projects as neededScan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)YOU IDEALLY HAVE:1-3 years of supervisory/lead experiencePrior experience in retail, warehouse, or restaurant operationsMedium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.The ability to lift up to 40 pounds as neededABOUT YOU:You have grit, tenacity, and what people describe to be a "get it done" mentality. You don't believe any task is too big or too small for youYou are known for your ability to pivot on the fly with changing priorities and remain calm under pressureYou don't mind if there isn't an existing playbook for you to follow; you are resourceful and self-reliantYour team members describe you as available, helpful, and a problem solver. You feel proud when you're able to help others succeed in their rolesYou have a high attention to detail and are organized in how you work and get things doneYou fully own and are committed to your work. You don't believe in cutting corners and it shows in the quality of your workOne of Jackpot's core values is Lifelong Learning. We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.WHAT WE CAN OFFER YOU:$20-$24 hourly pay rate401kSick TimeDedication to Lifelong Learning through our Monthly Speaker SeriesMonthly cultural and social eventsA culture of trust and accountability#LI-Onsite

Salary : $20 - $24