What are the responsibilities and job description for the Receptionist / Administrative Assistant position at Jack Wolfe Insurance?
**Kailua, Oahu | Full-Time**
We are a locally owned Property & Casualty insurance agency in Kailua looking for a friendly, organized, and dependable Receptionist to be the first point of contact for our clients.
If you enjoy helping people, staying organized, and working in a professional office environment, we'd love to hear from you.
Responsibilities:
* Answer and direct incoming phone calls with a friendly and professional demeanor.
* Greet clients and visitors.
* Monitor and route incoming emails to the appropriate team members.
* Process incoming and outgoing mail.
* Scan, file, and organize documents.
* Prepare paperwork and assist with day-to-day administrative tasks.
* Maintain electronic and paper filing systems.
* Support the insurance team with various office projects and customer service needs.
Qualifications:
* Excellent customer service and communication skills.
* Pleasant, professional phone etiquette.
* Strong organizational skills and attention to detail.
* Comfortable using computers, email, Microsoft Office, and learning agency software.
* Ability to multitask and prioritize in a fast-paced office.
* Reliable, dependable, and positive attitude.
* Previous receptionist, administrative, or customer service experience is preferred.
We want someone who:
* Enjoys interacting with people.
* Takes pride in providing excellent customer service.
* Is dependable and punctual.
* Learns quickly and works well as part of a team.
* Maintains a positive, professional attitude.
Benefits:
* Competitive pay based on experience.
* Paid holidays and paid time off.
* Opportunity for growth within the agency.
* Friendly, supportive team environment.
* Monday–Friday schedule.
If you're looking for a long-term opportunity with a respected local insurance agency and enjoy helping people every day, we'd love to meet you.
**Please submit your resume along with a brief introduction**
Benefits:
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
Work Location: In person