Slot (VLT) Technician

VLT Technician:Reporting to the VLT Performance Supervisor, the VLT Technician is responsible for installing, testing and maintaining electronic components, sub-systems and systems required for efficient and continuous conduction of business operationsEssential Functions Inspect and test assigned equipment, noting all defective parts and making recommendations for correctionPerform required adjustments and repairs to electronic and electro-mechanical equipment as assigned. Perform preventative maintenance to VLT machines either on the floor, or in the VLT shopObserve all safety regulations in the performance of assigned duties, and report any safety hazards to assigned supervisorEnsure that you understand the policies and procedures, internal controls, and gaming regulations and are in complete compliance at all timesProvide 100% accuracy and accountability on all documentation that is required by the VLT Performance departmentUphold the integrity of vital information in and around the VLT Performance departmentProvide prompt and courteous service when repairing or verifying transactions at machinesPerforms tasks as requested by departmental managementRoutinely strives to build and maintain rapport with customers making every effort to achieve customer satisfactionActs as a role model; always presents oneself as and encourages others to do the sameCoordinates with Racino management and security to detect and prevent attempts to cheat or damage gaming equipment and to identify and report floor irregularitiesPERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:Medical, Prescription Drug, Dental, and Vision CoverageLife and Disability InsuranceFree ParkingGenerous Paid Time Off PlanDiscounted Team Member MealsEducation Assistance up to $3,600 a year401(k) Savings Plan and MatchHealth and Safety Mandates Strictly EnforcedKnowledge, Skills & AbilitiesMust be able to read, write, speak and understand EnglishPossess an upbeat and positive attitudeAbility to work a flexible scheduleMust be able to read/explain the pay table/glass on the different EGDsBe able to perform all game recallsBe able to troubleshoot and repair common/uncommon problems with EGDsKnow how to use Word and ExcelExperience with VLT player tracking systemsKnow how to identify all components in the VLT machinesMust be able to work independently.Must be able to sit, stand or walk for long periods of time (4 hours).Must be able to respond calmly and make rational decisions when handling employee conflicts.Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.Respond to visual and aural cues.Must have the manual dexterity to operate a computer and other necessary office equipment.Must be able to tolerate areas containing dust, loud noises and bright lights.Must be able to work varied shifts, weekends and holidays as needed.Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.Ability to speak distinctly and persuasively.Must be able to read, write, speak, and understand EnglishEducation and ExperienceElectronics degree or equivalent electronic experience is preferredInstallation, maintenance and repair of electronic systems and equipment preferredKnowledge of mechanical and electronic/electrical technical equipment is desirableProficient in the use of tools of the trade including hand power and machine equipment testing devices and instruments, as applicableShould understand schematic diagrams needed in the repair of VLT machines as well as mechanical blue printsKnowledge of Racino rules, procedures and regulations pertaining to VLT operations a plus Required Certification/License Must be able to obtain an Ohio Lottery Commission license