What are the responsibilities and job description for the Cocktail Server position at Jack Rose - Pontchartrain Hotel?
Job Descriptions:
As a cocktail server, you are expected to treat each guest as if they are being welcomed into your own home. To provide the best possible guest experience, you must be friendly and attentive, possess a comprehensive and up-to-date knowledge of all menus, and have excellent communication skills. It is essential that you are able to adjust to the needs of each guest, and be flexible and willing to go the extra mile. Additionally, you will maintain open communication with the kitchen and management staff, keep the bar area and workstations clean and organized, and always help where help is needed. Must be able to lift up to 50 lbs.
Qualifications:
Required: Must be at least 18 years of age. Must have (or be in the process of applying for) a valid alcohol serving permit (specific permit will vary by state). Must have excellent customer service and communication skills. Must be able to meet the physical demands of the position (standing/walking for up to 8 hours, ability to lift up to 50 lbs). Must be able to work as part of a team, and get along well with guests and coworkers. Must be able to uphold company standards relating to appearance and dress.
Preferred: High school graduate or GED. Previous serving experience in a bar or restaurant a plus.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to maneuver to all areas of the restaurant. Must be able to lift up to 50 lbs. Must have a manual dexterity and coordination to operate restaurant and office equipment and machines. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues.