What are the responsibilities and job description for the Account Representative - State Farm Agent Team Member position at Jack Nadelhoffer - State Farm Agent?
Benefits:
- Health & Dental Insurance
- Life Insurance
- Simple IRA Matching
- Vacation Time, Sick Time & Flex Time
- Training & Development Opportunities
- Licensing Fee Reimbursement
- Base Salary Commission
Company Description: State Farm is a renowned company that focuses on assisting people in navigating the challenges of everyday life, rebounding from unforeseen circumstances, and realizing their aspirations. They provide an extensive array of insurance products, such as auto, home, renters, life, and health insurance, as well as banking and investment services. State Farm is recognized for their exceptional customer service and dedication to helping individuals and families safeguard their assets and plan for the future.
Role Description: Jack Nadelhoffer State Farm is currently seeking a highly organized and detail-oriented Team Member to join their office in Clackamas, OR. This is a full-time position with the possibility of some remote work once all training and licensing requirements have been met. As a Team Member, you will play a crucial role in supporting the insurance agency in acquiring and retaining customers. Your attention to detail, commitment to client relations, and sales-oriented mindset will be invaluable in this versatile position. This is an excellent opportunity to advance your career and increase your income in a fast-paced and dynamic environment. Your responsibilities will include providing day-to-day administrative assistance, delivering exceptional customer service, and managing various office tasks. Join Jack Nadelhoffer State Farm and become a valued member of their team.
Responsibilities:
- Efficiently communicate with customers to meet their needs while promoting business development.
- Foster strong customer relationships and provide exceptional customer service.
- Offer prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.
- Educate customers about insurance options using a customer-focused, needs-based review process.
Qualifications:
- Bachelor's degree or equivalent work experience in a related field
- Ability to obtain Property and Casualty License and/or Life/Health License
- Experience in administrative assistance and office administration tasks
- Excellent communication and customer service skills with a high attention to detail
- Proficiency in Microsoft Office Suite
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Compensation:
- Base salary with the potential to earn uncapped commission
Flexible work from home options available.