Founding Head of Care Delivery ($110k-$130k + Equity) at well-funded health-tech startup

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Founding Head of Care Delivery

Salary

$110k-$130k Equity

Company Description

Well-funded health-tech startup

Job Description

As the founding Head of Care Delivery, you will serve as the lead navigator for seniors and families while building the operational foundation for the care delivery function. You will transition from individual execution to scaling a team, defining protocols, and establishing the system of record for aging care management.

Location

New York, USA

Why this role is remarkable

• Opportunity to shape a generational care model from day one as the very first hire in this critical function.
• Join a well-funded, pre-launch startup led by experienced health-tech founders with a multi-year runway and Medicare coverage.
• High-impact work combining AI and human advocacy to solve one of the most fragmented challenges in modern healthcare.
  
  

What You Will Do

• Directly manage the first cohort of patients, coordinating complex care needs and closing care gaps for seniors and families.
• Build the navigation operating system, including protocols, escalation rules, quality assurance standards, and the care delivery playbook.
• Hire, train, and lead the future navigation team while owning core metrics like enrollment and patient NPS.
  
  

The ideal candidate

• Proven experience navigating complex healthcare or eldercare systems, preferably with a clinical or social work background (RN, LCSW, SW).
• Entrepreneurial mindset with a track record of building programs or processes from scratch in high-stakes, ambiguous environments.
• Exceptional empathy and advocacy skills combined with the operational discipline to build scalable systems.
  
  

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

• Jack's an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack's network.
• If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
  
  

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.