Ecommerce Manager

ABOUT THE COMPANY

We’re redefining the future of menswear—with performance-driven apparel that looks sharp, feels great, and works in real life. Every stitch, click, and conversation is a chance to raise the bar. We act like owners, never settle for average, and move with urgency. At Jack Archer, we’re a team of builders, united by intention and an obsession with delivering for our customers. Come join us and do the best work of your career!

ABOUT THE OPPORTUNITY

The Ecommerce Manager will own the day-to-day strategy and execution of jackarcher.com, Jack Archer's largest and highest-potential sales channel, working across creative, product, tech, and operations to deliver a best-in-class digital experience. This role sits at the intersection of data, design, and business strategy, translating insights and cross-functional inputs into site improvements that drive measurable growth. A key part of this role is bringing new products to life on-site through compelling content, storytelling, and an exceptional customer experience, ensuring every launch lands with impact. This person will also work closely with CRM and performance marketing to align on-site experiences with broader campaign priorities and new product launches, while maintaining a strong feedback loop with the CX team to proactively surface and resolve site issues, friction points, and customer frustrations. As the company accelerates off a strong performance in the back half of last year, expanding its product catalog, launching new partnerships, and growing brand recognition, this person will be instrumental in ensuring jackarcher.com keeps pace with that growth, building the systems, processes, and testing culture needed to turn increased demand into lasting revenue.

This role is based in our New York City headquarters and operates on a hybrid schedule, with in-office collaboration Tuesday through Thursday. We believe our best creative work happens when we’re building side by side, while still allowing flexibility outside of core in-office days.

WHAT YOU'LL DO

• Own the day-to-day strategy and execution of jackarcher.com, ensuring the site is always performing, on-brand, and optimized for growth
• Lead the creative briefing process for all site updates, new product launches, and seasonal campaigns, translating business needs into clear, actionable direction for creative and development teams
• Bring new products to life on-site through compelling content, storytelling, and an exceptional end-to-end customer experience
• Partner closely with CRM and performance marketing to align on-site experiences with broader campaigns, promotions, and new product launches
• Maintain a strong feedback loop with the CX team, proactively surfacing and resolving site friction points and customer pain points
• Use data and analytics to drive decisions, monitor KPIs, and communicate site performance and opportunities to stakeholders and leadership
• Manage the site update process end-to-end, from intake and prioritization through QA and post-launch review
• Identify opportunities to improve or build new processes that increase efficiency and cross-functional alignment
• Contribute to longer-term ecommerce strategy in partnership with the VP of Ecommerce, helping define where the channel is going and how to get there
• Leverage AI tools to streamline workflows, improve output quality, and find new efficiencies across the team

WHAT YOU HAVE

• 3–5 years in an ecommerce or digital experience role with direct site ownership
• Hands-on experience managing a Shopify storefront at meaningful scale ($10M revenue)
• Proficiency with web analytics tools (GA4 or equivalent) and the ability to pull, interpret, and act on data independently
• Working knowledge of A/B testing methodology, from structuring hypotheses to applying learnings
• Fluency in core ecommerce KPIs: CVR, AOV, bounce rate, revenue per session, and LTV
• Proven track record of building or improving operational processes, not just executing existing ones
• Experience working cross-functionally with creative, dev, and CX teams in a collaborative structure
• Strong written and verbal communication skills, with the ability to present recommendations clearly to stakeholders and leadership
• The ability to manage competing priorities and shifting timelines without losing execution quality

WHY YOU’LL LOVE IT HERE

• 📈 Direct impact on the growth of one of the fastest-scaling men’s apparel brands
• 💰 Competitive salary, and meaningful equity (corporate roles only)
• ❤️ 100% medical, dental, vision coverage, access to One Medical, Headspace, Spring Health
• 🏝️ Flexible PTO with 12 holidays, competitive parental leave
• 💪 Wellness stipend of $1,200 annually paid on a monthly basis
• 🐣 Fertility reimbursement of $20,000 lifetime benefit from Carrot Fertility
• 🍕 Lunch stipend every day of the week from DoorDash