Senior Client Relations Manager

POSITION TITLE Senior Client Relations Manager

Position Summary

This position is a senior role responsible for investor relations and property operations. It is ideal for individuals who want to work in a cross‑border environment, engaging in communication with Japanese investors, overseeing property operations, and supporting U.S. real estate transactions.

Responsibilities

• Serve as the main contact for Japanese real estate investors and provide reports on property performance
• Coordinate with property management companies (rent negotiations, maintenance, tenant matters)
• Review monthly operational and financial reports
• Support investors with acquisitions and dispositions, including review of agreements, disclosures, and due diligence materials
• Communicate with brokers, lenders, legal and accounting professionals
• Handle cross‑border communication in English and Japanese
• Supervise and train Client Relations staff
• Manage transaction files, compliance documents, and escrow instructions as part of licensed activities
  
  
  

Qualifications

• 5 years of experience in real estate, property management, or related client-facing roles
• Active California real estate license
• Strong bilingual communication skills (English/Japanese)
• Experience reviewing property management and financial reports
• Knowledge of investment property income/expense analysis
• Experience supporting real estate transactions, due diligence, and cross-border coordination
• Strong multi-tasking and organizational skills
  
  
  

LOCATION El Segundo, CA

FLSA STATUS Exempt

SALARY USD80,000-100,000

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