What are the responsibilities and job description for the Power Systems Service Dispatcher position at JA Riggs Tractor Company?
Description:The Power Systems Service Dispatcher will lead the administrative effort for the Engine Division by overseeing the daily activity of the department. This candidate coordinates, monitors, and improves the department by providing support and guidance to internal and external customers.WHAT YOU'LL DOPrepare and submit new engine orders to Caterpillar and selected vendorsComplete dealer searches and trades for new engine requirementsManage the department’s inventory (receiving, tracking, storage, etc.)Prepare and monitor new engine configurations for accuracy and applicationAssist partners with technical requirements and other pertinent information (including rental department, outside vendors, customers, etc.)Monitor usage and hours of EPG rental unitsRetrieve and review DODGE reports and forward leads to appropriate team memberMonitor and advise on aged and slow moving inventoryBuild relationships with all internal customers and promote teamwork and a Riggs Win attitudeSchedules Customer ServiceResearch service and technical information to better inform our technicians to expedite repairsCoordinates the delivery and return of parts, tools, and information to field personnelIn charge of Work Order Management for PowerEnsures departments stays up to date on all permits, projects, inventory, and inventory usageRequirements:WHAT YOU'LL NEEDHigh school diploma or general education degree (GED); 1 year related experience and/or training; or equivalent combination of education and experience.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization.Knowledge of MS Office Suite software (Basic to Intermediate skill level)Ability to multi-taskBasic to Intermediate knowledge of BMTS and DBSIMPORTANT INFORMATIONWhile performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet unless performing inventory maintenance duties on equipment yard which could result in moderate noise level.Required travel up to 10%. This position is considered safety sensitive.The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.Salary/ExemptEEO/AAEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $140,000