What are the responsibilities and job description for the Office Manager, Customer Service, Production Administrative Assistant position at J Thomas Home?
J Thomas Home is a custom shelving manufacturer in Olathe, KS. We are a small family-owned company with a fun, hardworking team. We are looking to add an administrative rock star that can support the sales, production and shipping teams. The ideal candidate has a strong attention to detail, positive attitude and desire to help people.
Key Responsibilities
- Order management. Support management of schedule of orders, ensuring all orders are being processed and shipped on time
- Create the daily production schedule
- Answer customer questions
- Send quotes to customers
- Provide quality service and assist in resolving problems
- Maintain local files
- Create and file in folders
- Handle incoming and outgoing mail
- Ensure the office is stocked on supplies, clean and organized
- Assist in analyzing sales data
- Work with vendors and warehouses to ensure stock, quality, shipping, etc
Qualifications
- High School Diploma or equivalent required
- Effective communication and organization skills required
- Detail oriented
- Commitment to providing excellent customer service essential
- Experience in clerical/administrative in a production environment preffered
- Data entry experience required
- Strong Microsoft Office Skills Excel, Word, Outlook
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: $45,000.00 - $53,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
Application Question(s):
- Why do you believe you would be the best fit for this position?
- What is the best number and time to schedule a phone interview?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $45,000 - $53,000