What are the responsibilities and job description for the Academic Advisor position at J. Sargeant Reynolds Community College?
Posting Summary
Working Title
Academic Advisor
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
283W0982
Agency
J. Sargeant Reynolds Community College
Division
J. Sargeant Reynolds Community College (Div)
Work Location
Richmond (City) - 760
Hiring Range
Salary commensurate with experience. Maximum salary is $25.00/hourly.
Emergency/Essential Personnel
No
EEO Category
6-Administrative Support
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Preferred Work schedule:
Monday – Thursday 9:30am – 4:00pm (30 min lunch)
Friday – 10:00am – 3:00pm
Part-time hourly positions are not eligible for state benefits. Wage employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Schedule set by supervisor.
Monday – Thursday 9:30am – 4:00pm (30 min lunch)
Friday – 10:00am – 3:00pm
Part-time hourly positions are not eligible for state benefits. Wage employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Schedule set by supervisor.
Sensitive Position
No
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds is seeking an Academic Advisor to support student success through proactive and inclusive advising.
Reynolds is seeking an Academic Advisor to support student success through proactive and inclusive advising.
The Academic Advisor will work in person with prospective and currently enrolled students to help them explore and identify career pathways that align with their interests, strengths, and long-term goals. This position plays a key role in supporting students pursuing both academic and workforce programs, offering guidance that goes beyond academics to include non-academic challenges that may impact progress.
The role includes, but is not limited to the following duties:
- Provide in-person academic advising and career exploration support
- Assist students in developing educational plans tailored to their goals
- Identify and address barriers that may affect student retention or completion
- Maintain accurate and detailed records of student interactions and outreach
- Refer students to college and community-based support resources
- Initiate and follow through with academic interventions when needed
- Use advising technologies and student information systems to track progress and improve services
- Participate in ongoing professional development and training
- Support the college’s strategic goals and Flight Path initiatives through student-centered engagement
The Advisor will contribute to a collaborative, inclusive environment focused on equity, achievement, and continuous improvement. Success in this role requires strong communication skills, cultural awareness, and a commitment to helping students reach their full potential.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Strong attention to detail and a solid understanding of college workflows and processes
- Ability to work effectively with a diverse student population and navigate complex student situations with sound judgment
- Excellent verbal and written communication skills
- Capacity to work independently in a fast-paced environment while meeting performance goals and deadlines
- Proven ability to build and maintain positive working relationships with faculty, staff, and administrators
- Demonstrated reliability, timeliness, and flexibility in managing day-to-day responsibilities
- Willingness and ability to learn and use technology tools to document advising interactions and support student follow-up
Additional Considerations
- Comprehensive knowledge of curricular programs, academic requirements, career pathways, and enrollment services within a higher education setting
- Ability to apply student development theory to support the academic and personal growth of a diverse student population
- Proficiency in interpreting and communicating institutional policies and procedures
- Strong oral and written communication skills
- Ability to work independently while building positive relationships across teams
- Working knowledge of college admission and enrollment processes
- Bachelor’s degree
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
Travel between campuses and event locations as needed.
Posting Detail Information
Posting Number
WGE_3225P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
06/15/2026
Job Close Date
06/29/2026
Open Until Filled
Agency Website
Contact Name
Email
talent@reynolds.edu
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $25