What are the responsibilities and job description for the Installation Coordinator position at J's HVAC Unlimited?
Installation Coordinator
$18-22/hour | Jay's Heating, AirPlumbing | Monday-Friday
Jay's Heating, AirPlumbing is looking for an Office Coordinator to help support our growing HVAC, plumbing, and home services operation.
This position is a blend of scheduling, customer communication, administrative coordination, and team support. You'll work closely with our installation, sales, and leadership teams to help keep projects organized, customers informed, and daily operations running efficiently.
We're looking for someone who is dependable, detail-oriented, and comfortable managing multiple priorities throughout the day.
Position Overview
The Office Coordinator serves as a central point of communication between customers, installers, field supervisors, vendors, and the office team. This role helps ensure installations are properly scheduled, prepared, and completed with a high level of organization and customer care.
Key Responsibilities
- Manage installation scheduling and daily coordination
- Prepare and maintain job files and project documentation
- Communicate with customers regarding scheduling, updates, and questions
- Coordinate inspections, permits, and subcontractors as needed
- Support installers and field supervisors with job-related information
- Assist the sales department with appointment scheduling and lead tracking
- Maintain accurate records and internal communication between departments
- Help resolve scheduling conflicts and customer concerns professionally
Qualifications
- Minimum 2 years of office, administrative, scheduling, or coordination experience
- Strong communication and customer service skills
- Highly organized with the ability to prioritize tasks effectively
- Comfortable working in a fast-paced environment with shifting priorities
- Proficient in Microsoft Office and web-based systems
- Experience in HVAC, plumbing, construction, or home services is helpful but not required
- Dispatching or purchasing experience is a plus
Schedule
- Monday through Friday
- 8:00 AM - 5:00 PM
BenefitsPerks
- Company-paid medical and life insurance for full-time employees
- Dental and vision coverage available
- Family-oriented company culture
- Long-term career growth opportunities
- Ongoing training and development
- Established and growing company with a strong local reputation
- Team-focused environment where employees are valued and supported
Who Does Well in This Role?
This role is a good fit for someone who:
- Enjoys staying organized and keeping projects on track
- Communicates clearly and professionally
- Works well under pressure without losing attention to detail
- Likes supporting both customers and internal teams
- Takes initiative and follows through consistently
Salary : $18 - $22