What are the responsibilities and job description for the System Engineer (IT Support & Operations) position at J-RAM IT Consulting Inc.?
Position: Systems Engineer (IT Support & Operations)
Location: Austin, TX (Hybrid - 3 Days/week Onsite)
Duration: 6 months contract
Note: Candidates should have experience in FedRAMP (Federal Risk and Authorization Management Program) administration
Job Description
- Looking for 10 Years experienced candidate in System Engineer Role
- Candidate should have experience in FedRAMP (Federal Risk and Authorization Management Program) administration and ability to manage high-trust environments (isolated from commercial production).
- Candidate should have experience to support for C-level staff (soft skills are critical).
- Candidate should have In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads.
- Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
- Strong knowledge of IT security best practices and compliance standards.
- Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client.
- Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client.