Endpoint Engineer

Introduction

This is an onsite contract role based at our client''s Palo Alto Headquarters. The Endpoint Engineer is responsible for the design, implementation, and ongoing management of the organization’s device ecosystem. This role focuses on automating the lifecycle of hardware and virtual desktops to ensure a seamless, secure, and "zero-touch" experience for our global workforce. You will serve as the subject matter expert for Apple and Windows management and our cloud desktop infrastructure.

Responsibilities

• Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.
• Serve as the final point of contact and subject matter expert for service desk escalations related to complex endpoint issues.
• Architect and maintain the Jamf Pro environment for all macOS and iOS devices. Manage configuration profiles, policies, and patch management.
• Lead the administration of Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.
• Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero-touch deployment experience.
• Administer and optimize Amazon WorkSpaces. Manage WorkSpaces directories, custom bundles, and image creation/maintenance.
• Develop and maintain sophisticated scripts in PowerShell and Bash to automate manual tasks and integrate system APIs.
• Enforce endpoint security standards, including FileVault/BitLocker encryption and EDR agent health.
• Partner with Security teams to remediate vulnerabilities across the endpoint fleet.

Requirements

Required Qualifications:

• Experience: Minimum 3–5 years in an Endpoint Engineering or MDM-focused role.
• Jamf Mastery: Proven experience managing both macOS and iOS at scale via Jamf Pro.
• Intune Proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.
• VDI Expertise: Hands-on experience with Amazon WorkSpaces administration.
• BYOD Deployment: Experience deploying and managing a Bring Your Own Device (BYOD) program for personal mobile phones (iOS/Android).
• Advanced Scripting: Ability to write and debug Bash and PowerShell scripts from scratch.
• Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or equivalent professional experience.
• Relevant certifications (e.g., Jamf 200/300, Microsoft MD-102, or AWS Certified Cloud Practitioner) are a plus.
• AI Tool Deployment Experience is a strong differentiator for this role.

Bonus Skills:

Experience deploying and managing enterprise AI tools such as Enterprise AI Search & Knowledge Tools, Agentic AI Coding Tools, AI Productivity & Workflow Automation Tools, and General AI Deployment Best Practices.