Demo

Bilingual Customer Service Representative

J.R. Orenstein Agency Inc
Great Neck, NY Full Time
POSTED ON 2/13/2026 CLOSED ON 3/16/2026

What are the responsibilities and job description for the Bilingual Customer Service Representative position at J.R. Orenstein Agency Inc?

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Tuition assistance


Job Description

The J.R. Orenstein Agency is seeking a bilingual (English/Spanish) Rock Star to join one of the top-performing State Farm agencies in the country! You will be responsible for generating results by helping customers with their Home & Auto insurance needs, as well as Life & Disability Insurance. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection.

We are looking for empathetic, self-driven individuals who are ''A'' players and want to make a great living! Our work environment is fast-paced, upbeat, and results-driven. Experience in the industry is not necessary but experience with a CRM and over the phone sales is crucial. Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on a high-performing team that cares about people, we want to talk to you!

Total Compensation: $60,000.00 - $85,000.00 per year

Responsibilities

Achieve sales goals and measurables by identifying sales opportunities inside the book of business.

Ensures that the J.R. Orenstein Agency review process is used on customer calls.

Perform policy reviews with current customers.

Active outreach to current customers as well as past customers and people that have been quoted in the past.

Solve underwriting and inspection issues that arise.

Provide service to current customers.

Manage pipeline through company-provided systems and follow up accordingly.

Demonstrate competency and knowledge of new products & rules for our industry.

Requirements

Highly Motivated: You thrive when working towards goals and are driven to achieve success.

Ambitious: You have a strong desire to grow and excel in your career.

Confident and Assertive: You’re comfortable reaching out to potential clients and can effectively communicate your ideas.

Action-Oriented: You focus on getting things done and making things happen.

Tech-Savvy: You’re quick with computers, adaptable to new software, and efficient in managing data and processing information.

Bilingual: Must be fluent in Spanish & English

Salary : $60,000 - $85,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Bilingual Customer Service Representative?

Sign up to receive alerts about other jobs on the Bilingual Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$80,062 - $120,119
Income Estimation: 
$104,680 - $202,844
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$89,726 - $245,049
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$99,713 - $138,140
Income Estimation: 
$63,382 - $90,792
Income Estimation: 
$80,083 - $123,269
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$66,430 - $110,036
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$111,487 - $161,520
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$133,900 - $199,666
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Bilingual Customer Service Representative jobs in the Great Neck, NY area that may be a better fit.

  • Customer Service Represenative Hempstead, NY
  • Job Summary We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team. In this role, you will be the friendl... more
  • 28 Days Ago

  • Kelly Port Washington, NY
  • Job Title: Customer Service Representative Are you an experienced customer service professional with great communication skills and a knack for troubleshoo... more
  • 25 Days Ago

AI Assistant is available now!

Feel free to start your new journey!