What are the responsibilities and job description for the Executive Assistant & Strategic Support Coordinator position at J.L. Nick & Associates?
Executive Assistant & Strategic Support Coordinator
Our client, the Multi-cultural Health Evaluation Delivery System, an organization who values Flexible, Ethical, Positive Communicators, Culturally Competent, Productive, and Team Players has a need for an Executive Assistant & Strategic Support Coordinator.
Duties and Responsibilities include, but are not limited to the following:
Executive Operations and Strategic Support
- Serves as a strategic partner to the Chief Executive Officer by coordinating organizational priorities, initiatives, and projects to support achievement of MHEDS' mission and strategic objectives.
- Acts as a liaison between the CEO and internal and external stakeholders, ensuring effective communication, timely follow-up, and completion of assigned action items.
- Supports the CEO in monitoring organizational priorities, tracking strategic initiatives, and coordinating activities across departments to advance organizational goals.
- Facilitates accountability for organizational priorities by tracking commitments, monitoring deadlines, and following up with leadership regarding strategic initiatives and action items.
- Conducts research, gathers information, analyzes data, and prepares reports, summaries, presentations, and recommendations to support executive decision-making.
- Coordinates Board of Directors and committee activities, including preparation of meeting materials, tracking governance actions, monitoring follow-up activities, and supporting organizational compliance with board directives.
- Develops, maintains, and monitors executive dashboards, project trackers, organizational metrics, and status reports to assist leadership in evaluating progress toward strategic objectives; prepares executive summaries and recommendations for leadership review.
- Identifies operational challenges, gathers relevant information, and assists leadership in evaluating potential solutions and opportunities for improvement.
- Coordinates special projects, partnerships, grants, community initiatives, and organizational priorities on behalf of the CEO and executive leadership.
- Participates in meetings, committees, workgroups, and project teams on behalf of the CEO and provides follow-up coordination and reporting regarding assigned initiatives.
- Anticipates organizational and executive needs, exercises independent judgment, and takes ownership of projects and assignments with limited supervision.
Executive Administration
- Serves as the primary manager of the CEO's calendar, coordinating meetings, travel, speaking engagements, organizational commitments, and executive priorities.
- Coordinates meeting logistics, prepares agendas and supporting materials, records action items, and monitors completion of assigned follow-up activities.
- Drafts, edits, and maintains correspondence, presentations, reports, policies, procedures, and other organizational documents.
- Organizes and maintains executive, organizational, and governance records in accordance with organizational policies and applicable regulatory requirements.
Communication & Community Outreach
- Supports executive communications initiatives, including organizational announcements, leadership communications, community outreach efforts, and stakeholder engagement activities.
- Develops and maintains MHEDS' social media content calendar and publishing schedule.
- Creates and distributes content highlighting organizational programs, services, partnerships, events, achievements, and community impact.
- Coordinates communication efforts with leadership, staff, community partners, and external stakeholders to ensure consistent organizational messaging and branding.
- Monitors communication and social media performance metrics and prepares reports and recommendations for leadership review.
- Assists with website updates, newsletters, public relations activities, grant communications, and community outreach initiatives
Human Resources Support Duties
- Serves as the first point of contact for routine employee human resources inquiries.
- Supports recruitment efforts including job postings, applicant communications, interview scheduling, and onboarding coordination.
- Maintains personnel files, training records, certifications, and compliance documentation.
- Assists with employee engagement activities, recognition programs, benefits paperwork, and onboarding/offboarding processes.
- Provides administrative support for HR functions while escalating complex personnel matters to appropriate leadership.
- Ensures the six domains of healthcare quality are met during each patient visit: patient safety, effectiveness, patient-centered, timeliness, efficiency, and equity.
- Consistent with MHEDS' values, treats all supervisors, co-workers, direct reports, patients, and any other internal or external person with respect and dignity.
Education and/or Experience:
- Associate's degree required; Bachelor's degree preferred in Business Administration, Communications, Human Resources, Public Administration, or related field.
- Minimum of three years of executive support, communications, project coordination, or related experience required.
- Demonstrated experience managing executive calendars and competing organizational priorities.
- Experience with social media management and content creation required.
- Human resources administration, onboarding, recruitment, or personnel support experience preferred.
- Experience in healthcare, nonprofit, community-based organizations, or FQHC environments preferred.
Continuing Education:
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations.
Language Skills:
- Must be able to speak and write in English. Additional language capabilities are a plus.
Safety:
- Adheres to safety, infection control, patient confidentiality, and related policies and procedures.
Physical Demands:
- Normal medical/administrative office setting demands include lifting and carrying or delivering supplies that usually weigh less than 10 pounds, but may occasionally weigh 20-30 pounds, within the building.
Work Environment:
- The office and clinical areas are well illuminated, climate controlled, indoor areas. Work involves some exposure to hazards typical to a medical office environment, including potential exposure to infectious diseases and blood borne pathogens, chemical exposures, fire, mechanical and electrical hazards. Protective clothing and equipment are provided and required to be worn in potential exposure situations.
Qualified candidates are invited to submit a résumé in confidence for consideration.
J.L. Nick & Associates & MHEDS are equal opportunity employers.