What are the responsibilities and job description for the Boutique Store Manager position at J.F.Vision?
Job Title: Store Manager – Flagship Store (First U.S. Location)
Location: Westfield Garden Plaza, New Jersey (On-site)
About Us:
DR is a globally recognized luxury jewelry brand dedicated to the concept of “one man, one life, one love.” As we prepare to open our first flagship store in the United States, we are seeking an experienced and passionate Store Manager to lead our team at Westfield Garden Plaza. This is a rare opportunity to join the founding team of our U.S. expansion and play a pivotal role in establishing the DR brand in the American market.
Role Overview:
We are looking for a results-driven Store Manager to oversee all aspects of store operations, drive sales performance, and deliver an exceptional luxury client experience. Reporting directly to senior leadership, you will be responsible for building and leading a high-performing team, executing retail strategies, and ensuring that the store upholds the highest standards of brand presentation and service.
Key Responsibilities:
- Store Operations: Manage day-to-day store operations, ensuring a seamless and efficient workflow. Oversee opening and closing procedures, inventory management, and visual merchandising standards.
- Sales & Performance: Drive sales performance to meet and exceed targets. Analyze sales data and key performance indicators (KPIs) to identify opportunities and implement effective retail strategies.
- Team Leadership: Recruit, train, and develop a team of sales associates. Create and manage employee schedules, conduct performance reviews, and foster a positive, collaborative work environment.
- Client Experience: Ensure that every client receives an exceptional, personalized luxury service. Handle client inquiries, concerns, and special requests with professionalism and discretion. Build and nurture long-term client relationships.
- Inventory & Loss Prevention: Monitor inventory levels, conduct regular stock audits, and implement loss prevention strategies to safeguard company assets.
- Policy Compliance: Ensure adherence to all company policies, procedures, and brand standards. Maintain a safe and compliant work environment.
Qualifications:
- Proven experience in store management or a similar leadership role within a retail environment, with demonstrated success in overseeing daily operations and leading teams.
- Strong track record of delivering exceptional client service and achieving high customer satisfaction scores.
- Excellent communication, interpersonal, and problem-solving skills.
- Knowledge of retail loss prevention strategies and inventory management best practices.
- Highly organized with exceptional attention to detail.
- Preferred: Previous experience in luxury retail, fine jewelry, or high-end fashion.
What We Offer:
- Competitive compensation package (base salary performance-based incentives)
- Comprehensive health and benefits package
- The opportunity to be part of the founding team for DR’s first U.S. flagship store
- A dynamic, supportive, and brand-driven work environment