What are the responsibilities and job description for the Barista Shift Leader position at Izumi Matcha?
Overview
We are seeking dedicated and detail-oriented Barista Shift Lead to join our team. The ideal candidate will have a passion for making drinks, especially matcha drinks, desire to help customers, and a strong understanding of food safety standards. This role will be responsible for making and serving drinks, and customer service. Previous experience in food service is highly valued. The Baristas play a vital role in delivering exceptional experiences through precise, efficient and safe food handling practices.
Responsibilities
- Provide excellent customer service in a friendly and professional manner
- Help answer customer questions about matcha and our products
- Take orders and handle transactions accurately using the Point of Sale system
- Prepare drinks and desserts quickly while adhering precisely to established procedures and processes
- Follow food safety and health regulations and guidelines
- Clean equipment, mop floor, take out trash/recycling, and other sanitation duties
- Perform additional duties as requested by a lead or manager
Qualifications
- Passion for making drinks. especially matcha, and helping people
- Radiate positive energy to our customers and other team members
- Good communication with clear voice
- Exceptional customer service skills
- Speed with hands working in a fast-paced environment
- Excellent at multi-tasking
- Detail oriented (doesn't make many mistakes)
- Must be available to work weekends and holidays
- Must have reliable transportation to and from work
Experience
- Experience working in the food industry
- Knowledge of food preparation and food safety protocols
- Familiarity with kitchen equipment and culinary tools
- Prior experience demonstrating attention to detail, cleanliness, and adherence to safety standards is important for success in this role
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Paid training
- Retirement plan
Application Question(s):
- Please provide your availability and desired hours per week
Work Location: In person
Salary : $19 - $21