Early Childhood Coordinator

Ivy Tech -Valparaiso campus seeks qualified staff with experience in academic enrollment, admission, student retention, and other core student support areas to strengthen our services to the Valparaiso, IN campus's students. An Early Childhood coordinator must be proficient with Admissions, Registration, Financial Aid, Orientation, Assessment, Business Support, Retention processes, and work effectively & efficiently to resolve escalated issues. Must have in-depth knowledge regarding various areas of the College. Provide knowledge to Early Childhood students about the functions listed above and effectively enroll and transition students into the Ivy Tech community. Major Responsibilities: Assist prospective, applied, and current Early Childhood students, covering a wide range of detailed information. Handle incoming calls for the Enrollment Center and Tier 3 SmartView ticket escalations from the Blackboard Answer Center regarding Early Childhood Education. Assist Early Childhood Education students in completing online processes including admissions applications and online orientation, including helping them access information in MyIvy, IvyLearn, and other online platforms. Answer questions and assist with inquiries and completion of items related to the application for financial aid (FAFSA), verification, loan program eligibility and requirements, standards of progress, state and federal awards, scholarships, work-study opportunities, veteran benefits, Pell lifetime eligibility, and questions regarding the financial implications of repeating coursework. Make appropriate referrals to other campus departments and campus resources including, but not limited to: Career Services, Workforce Alignment, Tutoring, and Academics. Possess a working knowledge of the various types of student financial assistance programs. Manage Early Childhood academic advising case load in a manner that promotes retention, persistence, and student success through proactive interactions and interventions. Assist students in the development of an Individualized Academic Plan. Monitor student progress through regular meetings, communications, interventions, assessments, and data collection. Maintain academic advising records in compliance with College and the Family Educational Rights and Privacy Act (FERPA). This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the Family Educational Rights and Privacy Act (FERPA) parameters, other applicable regulatory requirements, and professional standards. Minimum Qualifications: Associate's degree required. Two years of relevant experience. Must possess strong customer service and interpersonal skills. Must be able to work flexible hours, including evenings and weekends This is an in-person position at our campus in Valparaiso, IN. Bachelors preferred. Prefer at least two years of direct experience in one or more of the following: registration, records, financial aid, admissions, advising, or higher education. Demonstrated leadership qualities preferred. Work Hours: Part-time, daytime hours, evenings, and weekends may be required during peak enrollment seasons or as needed. This is a grant-funded position with funding currently secured through December 31, 2027. Continued employment beyond this date is contingent upon the availability of additional funding. There is no guarantee of extension beyond the current grant period. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights. Ivy Tech is the largest singly accredited community college system in the nation. Offering services to the entire state of Indiana, we’re here to educate, motivate, and inspire students every day. We do that by featuring some of the most advanced technologies and training facilities, making higher education accessible through more affordable tuition, and providing smaller class sizes for more individualized attention. By sharing our joy of learning, we hope to ignite the curiosity and passion in our students that will help them discover their greatest potential. We’re highly collaborative, with a friendly and helpful culture that is very different from a four-year college. Innovation is another value that sets us apart — we are always looking for ways to make things better for our students, faculty, and staff. One of our key goals is to foster creativity and innovation in employees. More than anything, you’ll find yourself inspired each day by the camaraderie, positivity, and dedication that surrounds you at Ivy Tech.