Task Force General Manager

Reports To: Vice President, Operations

Position Summary: The Task Force General Manager at Ivy Hospitality is a dynamic change agent who provides operational support and transformational leadership to hotels across the Midwest. This role is responsible for driving positive change, optimizing processes, and elevating performance in diverse hotel environments. By identifying opportunities for improvement and implementing best practices, the Task Force GM ensures operational excellence while enhancing guest satisfaction, maximizing financial results, and fostering a culture of continuous growth and adaptability.

Pay Range: $85,000 - $100,000 per year, based on experience and qualifications

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Function as the primary strategic leader of the assigned hotel with responsibility for all aspects of the operations, including guest and associate satisfaction, employee relations, financial performance, and sales and revenue generation.
• Develop quick and accurate assessments about the overall "health" of an assigned property and leverage the assessment to develop strategies that are focused on optimizing the operation. - Analyze business results and work with the property leadership team to quickly develop effective strategies to address shortfalls.
• Make key decisions and oversee the execution of strategies, remove obstacles to success, and ensure that appropriate resources are available to all team members.
• Provide leadership and mentorship that reflects Ivy Hospitality's core values, including setting goals, recognizing achievements, and cultivating leaders within the organization.
• Set clear expectations for property leadership teams, hold them accountable for achieving operational objectives, and ensure that they effectively manage and inspire their teams to foster a culture of exceptional service and guest satisfaction.
• Oversee and maintain accurate and timely operations reporting and record-keeping at both the property and corporate levels.
• Work collaboratively with cross-functional teams to develop and implement revenue growth strategies, market share performance initiatives, and sales programs to drive positive outcomes and ensure the success of each assigned hotel's annual Business Plan.
• Demonstrate integrity, accountability, effective communication, and a collaborative mindset to foster a positive and professional work environment that values teamwork, innovation, and continuous improvement.
• Ensure each hotel operates within the approved budget while maintaining high standards of quality and service.
• Monitor competitive activities and use insights to develop effective action plans that support the company's strategic objectives and drive revenue growth, market share performance, and ADR.
  
  

Qualifications

• Education: College of higher level education
• Minimum of 5 years of progressive Hotel Industry experience, with at least two years at General Manager level; brand experience with Marriott and Hilton, preferred
• Must be a strong leader, self motivator, and team builder
• Experience as a leadership influencer who builds strong relationships and champions the importance and correlation of people to business success.
• Must reside in Indiana or Ohio, ideally within the Indianapolis-Columbus region
• Capable of frequent travel
• Strong financial acumen with experience in budgeting, forecasting, and financial analysis.
• Proven track record of success in driving operational excellence, revenue growth, and guest satisfaction in the hospitality industry.
  
  

Taking Care Of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
  
  

Financial Security & Peace of Mind

• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• Eligible for 401(k) participation after 90 days of full-time employment.
  
  

Time to Recharge

• Paid Time Off (PTO), available as it’s accrued
  
  

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.