What are the responsibilities and job description for the Chief of Staff position at Ivo?
Ivo is reimagining how people work with contracts. As Chief of Staff, you’ll work directly with our CEO during a critical phase of our growth. You’ll play a key role in unblocking the founder, accelerating execution across functions, and jumping in wherever the business needs you most—whether it’s helping close a high-profile deal, crafting demo collateral, or triaging internal bottlenecks.
This role is ideal for a smart, fast-moving generalist who thrives in ambiguity, ramps quickly, and wants a front-row seat to company building.
\n- Unblock the CEO
- Triage and take on high-leverage tasks across product, sales, and hiring so the CEO can focus on the most strategic work
- Sit in on key prospect or customer calls and help follow through with next steps (e.g. light demo video, custom materials, etc.)
- Own special projects with minimal oversight—think: pricing updates, competitive positioning, or internal tooling rollout
- GTM & Product Marketing Support
- Identify and fill gaps across sales and product marketing – e.g. pitch decks, customer one-pagers, demo scripts, FAQs
- Help the sales team get up to speed faster by documenting processes, building enablement tools, and creating repeatable materials
- Work cross-functionally to launch and support new features with the right internal and external collateral
- Cross-Functional Ops
- Help connect the dots across sales, product, and customer success—especially as new execs onboard and build their teams
- Drive accountability on cross-functional initiatives and help spot blockers early
- Support hiring processes for key roles (coordination, process design, sourcing help)
- 3–6 years of experience in investing, consulting, startup ops, or product
- Exceptionally fast learner with strong instincts for what matters most
- Proactive, autonomous, and resourceful—you don’t wait to be told what to do
- Strong communicator and structured thinker; able to synthesize complexity into action
- No ego—happy to do everything from crafting a GTM narrative to building a demo deck
- Bonus: experience in legal tech, product, or early-stage SaaS—but not required
- We’re growing fast. We have a 85% h2h trial win rate, 5x’d over the last year, with customers at companies like Canva, Pinterest, Reddit, and Lemonade
- You’ll be joining at an inflection point: post Series B, real traction, strong pipeline, and a ton of surface area to make an impact
- Work side-by-side with a sharp, mission-driven team in person 5 days a week—we move fast, collaborate deeply, and have fun doing it