What are the responsibilities and job description for the Call Center / Customer Service Representative (In Office) position at ITP?
Call Center / Customer Service Representative
ITP is looking for three dedicated, full-time Customer Service Representatives to join our team in Port Huron, Michigan. If you're looking for a rewarding position with a guaranteed four-day work week and the opportunity to earn great money, we want to hear from you!
What You'll Do
As a Customer Service Representative, you will be responsible for handling inbound and outbound telephone calls on behalf of various non-profit and charitable foundations. This is an internal, in-office position where you will play a key role in supporting meaningful causes.
- Handle high-volume phone calls with professionalism and empathy.
- Communicate with donors and clients to provide information and assistance.
- Maintain accurate records of all interactions.
- Work collaboratively with a team to meet daily and weekly goals.
No experience is necessary. We provide comprehensive training to ensure you have the skills and knowledge to succeed. This is a great opportunity to try something new and build valuable customer service skills.
What We Offer
- Four-Day Work Week: Enjoy a permanent, consistent schedule from Tuesday to Friday, giving you a three-day weekend, every week!
- Competitive Pay: Start at $17.00 per hour, with the potential to earn up to $27.00 per hour through our uncapped incentive program.
- Consistent Schedule: Your set hours will be from 9:00 AM to 6:00 PM, Tuesday through Friday.
- Paid Holidays: We offer paid holidays.
Location: This is an in-office position located at 2740 Pine Grove Ave, Port Huron, MI 48060. (Corner of Pine Grove and Garfield - across from the Chase Bank)
If you are a great communicator and want to be part of a team that makes a difference, apply today!
Job Types: Full-time, Part-time
Pay: $17.00 - $27.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $17 - $27