Supervisor

Job Description

Purpose: Responsible for supervising the daily operations of a construction team in either aerial or underground projects, ensuring efficient execution of work while maintaining quality standards and safety. This role is crucial in delivering ITG's commitment to excellence and customer satisfaction in the telecom cable industry.

Responsibilities

• Plan and supervise daily activities of a team of technicians or workers in telecom cable construction projects to ensure project execution as per the timelines, quality and cost.
• Enforce strict compliance with safety regulations, certifications, and company policies to ensure safety standards and compliance with regulations.
• Assign tasks and schedules to team members including ITG employees and employees of business partners, ensuring correct resource allocation and equipment availability to optimize utilization, productivity and delivery.
• Monitor work progress and quality, ensuring adherence to project timelines and standards.
• Provide training and guidance to team members, including linemen and drillers.
• Address and resolve operational issues as they arise, including on-site customer interactions.
• Maintain accurate records and prepare reports for management review to enable timely decision making and intervention for improvements.
• Collaborate with other departments to ensure smooth operations.
• Conduct regular safety meetings and toolbox talks to reinforce safety practices.
  
  

Requirements

Education:

• High school diploma or equivalent required.
• Associate's degree or technical certification in a related field preferred
  
  

Experience

• 3 to 5 years of experience in telecom cable construction (aerial or underground)
• Previous supervisory experience preferred
• Proven track record of safe work practices and quality delivery
  
  

Key Measures / Key Performance Indicators

• Team productivity metrics
• Safety incident rates and work stoppages due to rule violations
• Quality control metrics and rework rates
• Employee retention rates
• Project completion times
• Customer satisfaction scores
• Equipment utilization and maintenance metrics
• Adherence to budget and cost control measures
  
  

Exposure

• Knowledge of industry standards, safety regulations, and construction work practices
• Familiarity with telecom, broadband, and power industry projects
• Experience with construction management software and tools
• Understanding of basic financial concepts related to project budgeting/ cost
  
  

Factors critical to success at ITG Communications for this position:

• Supervisory skills and communication skills
• Commitment to safety and quality in all operations
• Ability to adapt and make decisions in a fast-paced construction environment
  
  

Physical Requirements

• Ability to stand, walk, and sit
• Ability to use hands to handle or feet
• Ability to reach with hands and arms
• Ability to climb and balance
• Ability to stoop, kneel, crouch, bend and crawl
• Ability to lift up to 75 lbs
• Ability to maintain all safety expectations
  
  

Please note: This is a safety-sensitive position. The employee has responsibility for their own safety and the safety of others. The employee must be able to perform all duties in accordance with safety regulations, company policies, and client requirements. This includes but is not limited to:

• Following all required safety protocols and procedures
• Using appropriate personal protective equipment (PPE)
• Operating vehicles and equipment safely
• Maintaining valid certifications and licenses as required
• Participating in mandatory safety training and meetings
• Reporting unsafe conditions or practices
• Passing required drug and alcohol screening
• Maintaining physical capabilities necessary to perform essential job functions safely
  
  

Failure to meet these safety requirements may result in disciplinary action up to and including termination of employment.

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.