Shelter Support/ Case Worker/ Social Worker

Job Summary
Title: STH/FC Support Liaison// Shelter Support

Client: State Department

Location: Brooklyn, NY, 11201

Duration: 6 months

Job Description:

• The Students in Temporary Housing and Foster Care Support Liaison ( "STHFC Liaison”) will provide a range of supports in NYC District Offices, HERRCs, and other emergency shelters.
• Work tasks may include but are not limited to the following:
• Check-in routinely with their STH/FC supervisor to ensure that all logistics are considered and managed, acting alongside the STH/FC team management and offering guidance on promising practices to deliver high-quality services.
• Attend relevant workshops and trainings that will allow the STHFC Support Liaison to turnkey important information to families.
• Greet families as they enter into a shelter or emergency center, conduct an initial needs assessment, identify and facilitate tailored supports for students and families, and support students and families to access those supports.
• Support STH/FC families in navigating enrollment, transportation, and immunization processes.
• Act as an escalation point for schools in cases of emergencies, including attendance support.
• Visit different shelter sites/foster care agencies, charter schools to ensure data is aligned and accurate.
• Help to remove barriers impacting student academic success, and identify additional resources within the school or community, supporting students to thrive academically and personally.
• Conduct 'home' visits to on-site rooms in HERRCs, shelters, Foster Care children center as needed.
• Collaborate with STH/FC team on workshops for parents to increase parental awareness about NYCPS and how to support students' academic success including but not limited to the importance of attendance, relevant school programs such as high school access, prek/kindergarten enrollment, summer programming, etc.
• Work collaboratively with HERRC staff, Health & Hospitals, HPD, Client, Foster Care agencies, Foster Coordinators and other providers in supporting families and students.
• Track and monitor student attendance, placement notifications, and transportation updates to ensure accuracy, timely response, and appropriate follow-through.
• Support data entry and case documentation requirements throughout the coverage period, ensuring information is accurate, complete, and updated in a timely manner.
• Collaborate with schools to verify foster care status and agency contact information, resolving discrepancies and confirming current records.
• Correct inaccurate or incomplete student records in coordination with NYCSA, DIIT, and Foster Care Coordinators to ensure data integrity across systems.
• Develop, maintain, and regularly update a progress tracker to monitor data corrections, verification status, and outstanding needs, ensuring visibility and accountability.
• The STHFC Support Liaison will report to a dedicated manager/Director. The Director/managers are responsible for supporting NYCPS personnel in both shelters and schools. The STHFC Support Liaison will serve alongside team members inside the shelters, schools, and DOE central office. The STHFC Support Liaison will work to support removing barriers to school attendance and identify additional resources within the school or community to support the students and families.
• The STHFC Support Liaison will ensure consistent adherence to NYCPS policies and federal laws and regulations regarding STH families and students. This includes compliance with the federal McKinney-Vento Homeless Assistance Act, Foster Care ACT and policy, Chancellor's Regulation A-780, federal Fostering Connections to Success, Increasing Adoptions Act of 2008, and the Every Student Succeeds Act (ESSA) of 2015. Performs related work.

Education Requirements

Minimum:

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1 " or "2 " above. However, all candidates must have at least one year of experience as described in "1 " above.

Preferred Skills

• Strong skills in relationship management and project implementation.
• Strong written and oral communication skills, including conflict management and de-escalation techniques.
• Strong facility with Excel; moderate knowledge of other Microsoft Office applications, e.g., Word, Outlook, and PowerPoint.
• An understanding of the complexities of systems that homeless students and their families face, and of the intersections of issues, including trauma, mental health, and domestic violence.
• Understanding trauma-informed best practices.
• Knowledge of McKinney-Vento regulations and their application to school environments.
• Familiarity with community-based programs serving homeless youth and families and related youth development programs.
• Experience working in school-based or shelter-based settings, with knowledge about trauma-informed strategies, nonprofit student support services, and youth development approaches.
• Ability to work effectively with school-aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds.
• Understanding of the social-emotional needs of students in temporary housing and of trauma-informed practices.
• Bilingual preferred.

Fingerprinting Fees; -

• $102.75 (mandatory and refundable within one month of joining)

Shift Timings:

• 9 AM to 5 PM Monday to Friday.

Job Type: Contract

Pay: $35.00 per hour

Education:

• Bachelor's (Required)

Experience:

• shelter support: 4 years (Required)
• Social work: 3 years (Required)
• Community work: 3 years (Required)
• McKinney-Vento regulations: 2 years (Required)

Work Location: In person

Salary : $35