Demo

Microsoft CE CRM Developer

itero-group
Harrisburg, PA Full Time
POSTED ON 11/6/2025 CLOSED ON 11/13/2025

What are the responsibilities and job description for the Microsoft CE CRM Developer position at itero-group?

About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. 

Microsoft CE CRM Developer

Location: Hybrid with monthly travel to Middletown,PA


Key Responsibilities

• Configure and develop the PTC’s Microsoft CE CRM system based on the functional and technical tasks developed as part of an Agile Backlog process.
• Collaborate with technical leads, project managers, and other stakeholders to ensure successful project delivery.
• Work closely with and be a member of a team led as assigned by the PTC to implement solutions as defined.
• Support the Function Lead in defining functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways.
• Ensure the seamless integration, best in class performance, and efficient data flow across systems.
• Support the development of training programs for end-users to ensure effective use of Dynamics 365 CE solutions.
 

Experience & Skills

• 5 years’ experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape.
• Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration, and user management.
• Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
• Requires advanced knowledge of Dynamics 365 CE functionalities and a proven track record of successfully delivering at least 2 Dynamics CE implementation projects for high volume contact centers.
• 3 experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, etc.
• Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
• Familiarity with Agile development methodologies.
• Proficient in Microsoft Office 365 suite (Teams, Word, Excel, PowerPoint) and Microsoft ADO Testing Module.
 

Certifications

This role should have the following certifications:
• Dynamics 365 Fundamentals (MB-910)
• Microsoft Power Platform Dynamics 365 Core (MB-200).
• Power Platform App Maker Associate (PL-100).
• Dynamics 365 Customer Service Functional Consultant Associate (MB-230).
• Power Platform Developer Associate (PL-400

Education

  • Bachelor’s degree in business management or information systems

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

  • Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. 
  • Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
  • Retirement Savings: 401(k) plan with company match and auto-enrollment.
  • Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
  • Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
  • Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

Microsoft Dynamics 365 CE Developer
Data-Core System, Inc. -
Harrisburg, PA
Microsoft Dynamics 365 CE Data Migration Developer
Data-Core System, Inc. -
Middletown, PA
Microsoft Dynamics 365 CE Data Migration Consultant
Data-Core System, Inc. -
Middletown, PA

Salary.com Estimation for Microsoft CE CRM Developer in Harrisburg, PA
$77,268 to $94,727
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Microsoft CE CRM Developer?

Sign up to receive alerts about other jobs on the Microsoft CE CRM Developer career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$63,573 - $82,434
Income Estimation: 
$82,809 - $110,162
Income Estimation: 
$72,538 - $87,299
Income Estimation: 
$88,790 - $110,816
Income Estimation: 
$128,473 - $158,030
Income Estimation: 
$143,123 - $179,960
Income Estimation: 
$88,790 - $110,816
Income Estimation: 
$107,385 - $134,565
Income Estimation: 
$107,385 - $134,565
Income Estimation: 
$128,473 - $158,030
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at itero-group

  • itero-group Mc Lean, VA
  • About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government secto... more
  • 14 Days Ago

  • itero-group Mc Lean, VA
  • About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government secto... more
  • 5 Days Ago


Not the job you're looking for? Here are some other Microsoft CE CRM Developer jobs in the Harrisburg, PA area that may be a better fit.

  • Stage 4 Solutions Inc Middletown, PA
  • Microsoft Dynamics 365 CE CRM Developer (Hybrid - Middletown, PA) We are currently recruiting a Microsoft Dynamics 365 CE CRM Developer, a Commonwealth PA ... more
  • 11 Days Ago

  • LingaTech Middletown, PA
  • Location: Middletown, PA Position Type: Hybrid Hybrid Schedule: Mostly remote, onsite as needed, minimum of 1 week per month. Contract Length: 7 months ext... more
  • 8 Days Ago

AI Assistant is available now!

Feel free to start your new journey!