Product Manager San Jose, CA / Lehi, UT -- Onsite Duration: Contract
The Product Manager will lead the partnership with internal customers to understand their processes, pain points, and collect and prioritize key business requirements in support of the technology solution roadmap and vision. The Product Manager will collaborate with business teams, other Product Managers, Program Managers, and operations specialists. Co-leading with the Program Manager, this role supports the planning, testing, and execution of large technology solutions. The role will also partner with technical and UX teams to design and develop technology solutions that deliver exceptional customer experiences.
This specific role will be working with CRM technologies (SFDC & MS Dynamics) and supporting technologies that integrate with CRMs for Account Management, Partner Management, and/or Customer Success.
Individuals with data and analytics product management experience will be preferred.
Partner with business stakeholders to understand current and future needs to deliver technical solutions that provide customer value by improving the customer experience or day-to-day productivity.
Lead and facilitate process improvement sessions with internal customers.
Be responsible for communicating and aligning with internal customers and technical teams on product vision and roadmap.
Strategically align with other Product Managers on the delivery of interdependent solutions and initiatives.
Lead the planning, documentation, and delivery of run-the-business requirements and large technology initiatives.
Lead User Acceptance Testing (UAT) with business testers and work with the Quality Engineer to define acceptance tests for features.
Manage and prioritize product backlogs, collecting defects and enhancement requests.
Support Release Planning, scheduling backlog items into regular releases aligned to business priority.
Qualifications
7 10 years of product management experience is required experience launching global large-scale technology solutions with supporting change management.
Solid experience in Scrum or similar Agile development methodology.
Self-starter that thrives in the face of challenges.
Proven track record to operate effectively with general mentorship on new projects.
Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership.
Demonstrates experience communicating and advocating programs to customers and/or internal team members.
Strong people skills, with distinctive ability to motivate and influence people without authority or a direct reporting relationship.
Excellent conflict-resolution management skills; ability to effectively facilitate teams to the successful resolution of issues.
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required
