What are the responsibilities and job description for the Desktop Support ( Data Center) position at iTech US, Inc.?
Job Title: Desktop Support Location: Austin, TX
12 Months
Job Description:
- Rack, Build, cable, configure, and provision Servers
- Rack, Cable, and Deploy Cisco layer 2 networking equipment
- Troubleshoot, test, quality assurance of Server hardware
- Professionally resolve hardware issues via trouble ticket
- Comfortable lifting weights [ ~50 lbs ]
- Need someone who can support on weekends
- Can stand for long hours on Ladders
- Ready to travel on need basis
Desired experience:
- Operating System Installation Windows Server, Linux, Unix
- Cabling knowledge beyond dressing or running cabling, such as confidently comprehending port mapping and ability to know the differences and purposes behind each cable type
- Understanding of basic hardware troubleshooting and applying logical methods of resolution
- Rack, cable, and deploy Cisco Layer 2 networking equipment a plus
- Experience with RAID levels is a plus
- Web Server and Database installation experience a plus
- Must be willing to learn quickly, multitask, and work in a fast-paced environment
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required for the project