What are the responsibilities and job description for the Security Command Operator position at ITC Holdings Corp.?
Job Summary
JOB DESCRIPTION
Ensures the safety and security of ITC assets by monitoring physical access control, video monitoring and intrusion detection systems to effectively coordinate the proper response and notification procedures in accordance with internal policy.
Essential Duties & Responsibilities
Experience/Education Requirements
Associate Level
Make a Power Move - For the Greater Grid: Reliable. Resilient. Ready.
As AI innovation, automation and economic growth reshape the way we live and work, the demand on our power infrastructure is growing fast. At ITC, we’re building the greater grid that’s ready for today’s technology and tomorrow’s possibilities.
Our people bring the power - fueling innovation and strengthening the grid every day. We’re looking for individuals who are ready to make a power move and help us build a greater grid for a more reliable and affordable energy future.
ITC offers industry-leading compensation, benefits and opportunities to channel your energy into solutions. We foster a culture of belonging - where every voice is valued, differences are celebrated and everyone has the opportunity to thrive. Make a power move today.
JOB DESCRIPTION
Ensures the safety and security of ITC assets by monitoring physical access control, video monitoring and intrusion detection systems to effectively coordinate the proper response and notification procedures in accordance with internal policy.
Essential Duties & Responsibilities
- Conducts initial investigation and response to reported incidents following proper policy and procedure.
- Coordinates with the Operations Control Room (OCR), Contract Security, and other internal groups to ensure an effective response to all physical security matters.
- Conducts intelligence gathering and analysis to determine potential impact to company assets.
- Possesses analytical ability to make independent judgement within a limited time frame.
- Proactively and resourcefully makes informed decisions based on limited information.
- Serves as the lead trainer for new Security Command Operators.
- Assists in developing and maintaining the SCC Schedule.
- Initiates After-Action Reviews of physical security related incidents.
- Takes additional responsibility and ownership of SCC actions while on duty.
- Serves as acting SCC Supervisor during times of need.
Experience/Education Requirements
Associate Level
- High School Diploma or equivalent with a minimum of three (3) years experience in a physical security or incident management capacity, preferably in a Security Command Center environment
- Associates degree in criminal justice, Law Enforcement, Security, or similarly related technical field
- High School Diploma or equivalent with a minimum of five (5) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment
- Associates degree in criminal justice, Law Enforcement, Security, or similarly related technical field with a minimum of three (3) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment
- Bachelor's degree in criminal justice, Law Enforcement, Security, or similarly related technical field.
- High School Diploma or equivalent with a minimum of seven (7) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment
- Associates degree in criminal justice, Law Enforcement, Security, or similarly related technical field with a minimum of five (5) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment
- Bachelor's degree in criminal justice, Law Enforcement, Security, or similarly related technical field with a minimum of three (3) years of experience in a physical security or incident management capacity, preferably in a Security Command Center environment
- Physical Security Professional (PSP) or a Certified Protection Professional (CPP) certification is required
- Primary work location is Novi, MI with frequent travel to Ann Arbor, MI for training.
- Ability to work rotating 12 hours shifts, including days, nights, weekends, holidays, and on-call.
- Ability to exercise independent judgement, work in a high stress environment with speed and accuracy and have excellent written and verbal communication skills.
- Provide leadership in emergency situations.
- Function professionally in a minimally supervised environment.
- Possess basic computer skills including Word, Excel, and internet-based applications.
- Must maintain a high ethical standard as a security professional. Not only to make ethical decisions but to maintain a code of ethics to exhibit exemplary conduct, protect confidential information, maintain a safe and secure workplace, develop good rapport within the profession, strive to attain professional competence, and encourage high standards of security ethics
- Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.
Make a Power Move - For the Greater Grid: Reliable. Resilient. Ready.
As AI innovation, automation and economic growth reshape the way we live and work, the demand on our power infrastructure is growing fast. At ITC, we’re building the greater grid that’s ready for today’s technology and tomorrow’s possibilities.
Our people bring the power - fueling innovation and strengthening the grid every day. We’re looking for individuals who are ready to make a power move and help us build a greater grid for a more reliable and affordable energy future.
ITC offers industry-leading compensation, benefits and opportunities to channel your energy into solutions. We foster a culture of belonging - where every voice is valued, differences are celebrated and everyone has the opportunity to thrive. Make a power move today.