Medical Office Receptionist

Company Description ITALK SPEECH & LANGUAGE CENTER has provided speech and language services since 2015, empowering individuals to find and use their voice. The center’s approach is grounded in inclusivity, collaboration, accountability, and kindness, supporting people from diverse backgrounds and with unique needs. ITALK believes communication is a fundamental right and is dedicated to making a positive impact in the lives of those it serves. A team of passionate professionals focuses on continuous learning and maintaining high standards of care, fostering trust and confidence in the services offered.

Role Description The Medical Office Receptionist is a contract, on-site role based in Fort Lee, NJ. This role involves greeting clients, managing check-in and check-out procedures, and ensuring a welcoming, organized front desk environment. Day-to-day responsibilities include answering and directing phone calls, handling appointment scheduling and confirmations, and maintaining accurate client records. The Medical Office Receptionist will coordinate insurance verification, collect and process necessary forms, and communicate with clinicians and administrative staff to support smooth office operations.

Qualifications

• Strong Phone Etiquette and professional communication skills
• Experience with Appointment Scheduling and calendar management
• Proficiency in general Receptionist Duties in a client-facing environment
• Background in a Medical Office setting and familiarity with healthcare workflows
• Knowledge of Insurance Verification processes and related documentation
• Attention to detail and ability to manage confidential information in compliance with privacy standards
• Comfort working in a fast-paced, client-centered environment and collaborating with multidisciplinary teams
• High school diploma or equivalent; prior medical reception or healthcare administrative experience preferred
• Korean proficiency