Human Resource Business Partner

About ITS:

Are you ready to be a part of something extraordinary? IT Solutions is a Managed Service Provider specializing in proactive and strategic IT support for small to mid-market businesses—but we’re more than that—we're a passionate team of problem solvers dedicated to making an impact on our diverse clientele and within the IT industry. With over 25 years of experience, we are a nationally recognized leader in the IT space, which we’ve earned through prioritizing client success, ownership thinking, and passionate problem-solving. At IT Solutions, you’ll experience a world of innovation and opportunity backed by a regionally recognized employer.

Job Summary:

The Human Resource Business Partner (HRBP) will develop strong, trusted relationships across the business in support of all talent-related activities. Reporting to the Chief Human Resource Officer (CHRO), this role will be a vital contributor to building talent practices in a fast-growing organization going through a digital transformation. Strong alignment with the business objectives is critical to the success of this role. The Human Resource Business Partner serves as a strategic partner and consultant to management on people-related issues and acts as an employee champion and change agent.

Expected Travel: 20%

Work Designation: Hybrid

Responsibilities:

• Provide guidance and mentorship for business leaders to discuss the tactics to enhance employee productivity and retention, employee engagement, and relationships
• Serve as an accountable person; to whom all employees and business leaders can easily reach out to matters and queries related to human resources
• Collaborate with the CHRO and business executive leaders to interpret the HR processes, business objectives and goals, challenges, and the concerns
• Create project plans and lead critical projects for the business and the HR team.
• Serve as an HR integration specialist to manage the human resource responsibilities within the post-acquisition process.
• Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations in alignment with employment practices that create a positive, ethical, and effective work environment.
• Manage and look after the employee relation metrics, diagnose the issues, and eradicate the root cause of these challenges
• Manages onboarding and offboarding employee processes, to not only provide seamless and supportive experiences, but track metrics to identify areas of improvement.
• Assist the business executives and leaders in support of optimizing the company’s structure and framework.
• Maintain in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with legal counsel and CHRO, as needed.
• Provides counseling, coaching, mentorship, and guidance for employees as well as the leadership to target better performance
• Develops and researches HR strategies and policies to improve them and align them with the business needs
• As needed, implement corporate training initiatives. Facilitate training sessions.
• Champion change management initiatives and serve as a role model for change in the organization.
• Partner closely with Talent Acquisition to identify and attract top talent; identify opportunities for internal talent mobility
• Additional responsibilities as assigned.

Qualifications:

• Bachelor’s Degree in Business or related field, or equivalent experience
• Minimum of 4 years of professional HR experience required, with an emphasis on business partnerships, employee experience, employee relationships, and change management
• Experience in the technology industry required
• Strong aptitude for systems and automation
• Knowledge of multiple human resources disciplines including compensation, talent acquisition, organizational analysis, employee relations, talent management
• Strong knowledge of HR-related state and federal laws and regulations (e.g. FMLA, ADA, EEO, etc.)
• Model IT Solutions values and behaviors to build and sustain a diverse, equitable, and inclusive environment
• Ability to think strategically and translate concepts into actionable items.
• Proven ability to influence decision making; courage to make tough decisions.
• Must possess consultative style and approach with proven ability to develop credible relationships.
• Comfortable working in ambiguous business situations; highly adaptable.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication (written and verbal) and interpersonal skills.
• Exercise a high degree of professionalism & diplomacy in interactions with all levels of employees.
• Excellent follow-through skills and the ability to anticipate and address business needs proactively.
• Possess a strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies; have a strong sense of urgency.
• Excellent time management and organizational skills in managing through multiple priorities with overlapping tasks across multiple businesses.
• Team-oriented attitude balanced with the ability to work independently with minimal supervision.

ITS offers a full benefits package, including:

• Rich Medical and prescription plans
• Dental & Vision
• Paid Holidays and Paid Time Off
• 401K/401K Roth with Safe Harbor matching
• Stock Appreciation Rights
• Company-paid life insurance, long-term and short-term disability insurance
• Company-paid mental health support & financial wellness services
• AFLAC
• FSA for medical and dependent care
• HSA option with compatible medical plan
• Wellness Program including gym membership discount
• Company-paid training, materials, and exams
• Performance-based bonuses
• Travel reimbursement

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.