REMOTE: Check Fraud Investigator

Open to remote locations in CST/EST timezones

Overview:

We are seeking a skilled Check Fraud Investigator to join our Corporate Fraud Investigations and Security (CFIS) team. This role is responsible for conducting thorough investigations of internal and external fraud cases involving the Bank, its subsidiaries, and its customers. The position requires strong analytical skills, sound judgment, and the ability to collaborate effectively with cross-functional teams and law enforcement agencies.

Key Responsibilities:

• Conduct investigations into suspected or confirmed fraud cases, including check fraud, new account fraud, wire transfer fraud, ACH and ATM fraud, loan fraud, identity theft, and other financial crimes.
• Open, manage, and document cases in the CFIS case management system.
• Prepare Suspicious Activity Reports (SARs) and referrals in compliance with regulatory standards.
• Collaborate with CFIS team members and internal departments such as AML/BSA, Legal, HR, Risk, and Audit to resolve cases effectively.
• Utilize surveillance systems, credit bureau data, and public records to gather and analyze evidence.
• Conduct interviews with employees, customers, and witnesses as part of investigations.
• Provide support and testimony in criminal and civil court proceedings.
• Deliver fraud prevention training and counsel employees or customers on identity theft and related matters.
• Serve as a liaison with law enforcement, external investigators, collection agencies, and peer institutions.
• Draft internal Security Alerts and Advisories to raise awareness of emerging threats.
• Participate in the department’s on-call rotation for after-hours incident response.
• Recommend process improvements or new security procedures to the Director of CFIS.
  
  

Compliance & Additional Duties:

• Adhere to all regulatory requirements under BSA, USA PATRIOT Act, and OFAC.
• Complete required annual BSA/AML training and report any suspicious or criminal activity promptly.
• Perform additional fraud-related or investigative duties as assigned by management.
  
  

Qualifications:

Education & Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, Criminal Justice, or a related field.
• Minimum 3 years of experience in financial crime investigations, bank security, or fraud prevention.
• Prior banking experience preferred.
  
  

Certifications (Preferred):

• CFE (Certified Fraud Examiner), CFCI (Certified Financial Crimes Investigator), or CFCS (Certified Financial Crime Specialist)
  
  

Skills & Abilities:

• Excellent verbal and written communication skills.
• Strong analytical, organizational, and prioritization abilities.
• Proficiency with PC applications, databases, and investigative tools.
• Ability to manage multiple complex cases simultaneously in a fast-paced environment.
  
  

Physical Requirements:

• Ability to lift up to 25 lbs.
• Frequent use of computers, office equipment, and standard office mobility.
• Occasional travel to bank branches or external sites for investigations.