VP of Staff

Job Summary

VP of Staff

ISTS

Full-time

Remote | Nashville, TN, United States

Role Overview

The Vice President of Staff is a senior leader responsible for driving organizational alignment and operational excellence. This role ensures that strategic priorities are translated into actionable plans, fostering collaboration across departments to achieve business objectives. The VP of Staff acts as a trusted advisor to the executive team and a catalyst for efficiency, culture, and growth. This position will report to the Chief Operating Officer, COO.

Responsibilities

• Strategic Leadership: Partner with executives to define priorities and oversee execution of key initiatives.

• Operational Oversight: Monitor performance metrics, streamline processes, and ensure accountability across teams.

• Cross-Functional Collaboration: Build strong relationships across departments to enhance communication and deliver results.

• Culture & Engagement: Champion a positive, inclusive work environment that supports employee development and organizational values.

Education and Experience

• Bachelor’s degree in Business Administration, Management, or related field preferred

• 10 years of experience in operations or client services leadership roles

• 5 years of leading, developing, and upskilling high-performance teams

• Experience in a fast-paced, service-oriented environment is preferred

Knowledge, Skills, and Abilities

• Demonstrated success in strategy execution, performance management, and cross-functional leadership

• Proven ability to manage complex initiatives and align multiple stakeholders

• Strong financial acumen and data-driven decision-making skills

• Excellent written and verbal communication skills

• Executive presence and influence

What's in it for you? (Salary, Commissions & Benefits)

• Enjoy the flexibility of working remotely from anywhere in the US!

• Receive a competitive base salary that reflects your skills and contributions.

• Flexible PTO

• Employee Paid Insurance