What are the responsibilities and job description for the RMA/ Returns Specialist position at iStaffing?
Job Summary:We are seeking a detail-oriented and organized RMA / Returns Specialist to manage product returns and exchanges efficiently and accurately. This role plays a key part in customer satisfaction by ensuring returned items are processed promptly, inventory is updated correctly, and issues are communicated clearly across teams.Key Responsibilities:Process customer returns accurately and in a timely mannerInspect returned products to determine condition, eligibility, and dispositionUpdate inventory and return status in internal systemsCommunicate with customer service and warehouse teams regarding return issuesIdentify patterns or recurring issues with returns and report findingsMaintain organized return areas and proper documentationEnsure compliance with company policies and quality standardsQualifications:Previous experience in returns, warehouse operations, or customer service preferredStrong attention to detail and organizational skillsComfortable using inventory systems, order management software, or spreadsheetsAbility to lift up to 50 lbs and stand for extended periodsReliable, proactive, and able to manage multiple tasksWork Schedule:Monday through Friday, 8:30 AM - 5:00 PMPay rate: $17.50Company DescriptioniStaffing is a leading employment agency dedicated to connecting job seekers with meaningful employment opportunities. With a passion for helping individuals achieve their career goals, we provide personalized and comprehensive job placement services that cater to diverse industries and job types. Our team of experienced recruiters works diligently to understand the unique needs and aspirations of each applicant and matches them with the best-fit positions in reputable organizations across the nation.
Salary : $18