What are the responsibilities and job description for the Deductions Freight Admin position at iStaffing?
Summary:Verifies validity of customer deductions and claims product shipment (shortages,overages, and damages, fines) and other allowances. Troubleshoots and disputesclaims from customers and trucking companies. Communicates closely verbally and inwriting across departments to include Accounting, Sales, Shipping, Carriers, andBrokers, and Regional Sales Manager to fulfill duties.Essential Functions:• Verifies validity of customer deductions/claims on overages, shortages, damaged, and returned products.• Track down shipments and documentation from carriers and customers, (invoice, bill of lading/proof of delivery, return paperwork, photos, etc) to validate.• Notate deduction findings in Deduction Team software (TradePro) and upload backup documentation to department cloud storage.• Communicate findings to brokers/team members/managers on inquired deductions.• Submits claims/deductions when deemed valid in TradePro.• Dispute invalid deductions with broker or customer as appropriate via email and/or websites, update in TradePro, follow up for resolution.• Provide PODs for brokers, Sales Team, and Accounting Team as requested.• Work with Shipping Team and collect documentation on returned goods back to warehouse due to damages/overages/refusals/others.• Work with Shipping Team and Product Integrity Team for return documentations.• Creates credit/debit/return in SAP, along with documentations.• Attach invoices generated from each created credit memo and debit memo.• Creates freight claim for Maruchan to trucking companies for product losses.• Work with Shipping Manager and Carrier for claim resolutions, seek support on freight claim denials.• Provides value on damaged products and/or products to destroy to carrier withShipping Manager’s approval.• Investigates and resolves deductions related to shipping/product fines and fees.• Pursue repayment from carriers, with Shipping Manager’s support, for fines related to appointment that were found to be carrier’s fault.In Office | Temp to Hire Role• Investigates and resolves deductions from customer for lumper fees. Verifies charges against freight bill payment and pursue repayment from either carrier orcustomer when deemed invalid.Deduction Freight – TPM 20250724• Investigates and resolves deductions from customer for cash discount. Verifies claim with Sales Team, IT Team (for EDI related issues), and PODs. Pursuerepayment from customer when found invalid. Enlist assistance from Brokers/Manager/Regional Sales Manager as necessary.• Verifies validity of customer’s claims on product offers and other promotionalactivities.• Maintain document packets in department cloud storage for audit purposes.Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones/VOIP, printers/scanners, and PDF software.Physical DemandsThose usually associated with an office position.Education and Experience• 2 years related experience in the accounting / grocery industry / warehousing.• College degree desired.Skills and Abilities• Competent in use of MS Office (Excel, Word, Outlook), cloud-based storage, VOIP/online conference, and internet• Proficient in English to include excellent written and oral skills in English• Excellent interpersonal and communication skills• Must have very good attention to detail and follow-through.Job Title: Deductions Freight AdminPayrate: $20-23.00Schedule: 7:30AM to 4:00PMIn Office | Temp to Hire Role• Previous experience with SAP and TradePro/MEI desirableCompany DescriptioniStaffing is a leading employment agency dedicated to connecting job seekers with meaningful employment opportunities. With a passion for helping individuals achieve their career goals, we provide personalized and comprehensive job placement services that cater to diverse industries and job types. Our team of experienced recruiters works diligently to understand the unique needs and aspirations of each applicant and matches them with the best-fit positions in reputable organizations across the nation.
Salary : $20 - $23