What are the responsibilities and job description for the Entry Level- Office Services Associate position at IST Management Services?
Overview
IST Management is seeking an Entry Level Office Services Associate to join our Jacksonville team! The Office Services Associate will be responsible for assisting with mail and package services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, and are willing to train!
IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.
Hourly Compensation: $17.00-17.00 USD.
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off.
Schedule: The hours will be 8am - 5pm, and flexibility in daily work schedule for potential overtime hours required.
Responsibilities
The Entry Level Office Services Associate will provide a wide range of office services for the Jacksonville offices, including:
- Prepare and organize all materials required for copy, scanning and faxing
- Enter paperwork into an electronic system either by data entry or by using multifunction devices such as copiers/scanners
- Processing, sorting and distributing incoming mail to employees in a corporate setting
- Delivering mail and packages from one department or individual to another within an office; Handling all outgoing packages, ensuring proper labeling, and arranging pickup from the post office, UPS, FedEx, or other carriers
- Demonstrating strong communication, organizational, and customer service skills
- Ability to comfortably move/carry file boxes between 20-50lbs
- Assisting with walking Courier route coverage
- Follow policies and confidentiality dictations to safeguard data and information
- Able to replace the receptionist for short period of times such as lunch or short breaks
Qualifications
Ideal candidates will have 2-3 years' of related experience providing top tier customer service or office support services. Other qualifications include:
- High school diploma or GED required, authorization to work for any employer in the US required; experience working in hospitality, retail, or restaurants is a plus!
- Knowledge of Microsoft Office suite; keyboarding and windows environment PC skills
- Excellent communication skills both verbal and written; professional appearance and demeanor
- Ability to meet employer's attendance policy; access to reliable transportation to and from work
- Ability to lift 50lbs
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
Salary : $17