What are the responsibilities and job description for the Reverse Mortgage-Quality Control Loan Servicing Manager position at ISN?
Join a Company Where Leadership Makes a Difference
At ISN, we believe our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public.
Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations.
At ISN, you'll find more than a career—you'll find an opportunity to influence strategy, lead high-performing teams, and help shape the future of government. We foster a collaborative, entrepreneurial culture where leaders are empowered to solve complex challenges, build strong customer partnerships, and create lasting impact.
If you're passionate about leading people, delivering operational excellence, and driving strategic growth across federal programs, we'd love to hear from you.
Why You'll Love Working at ISN
We believe great leaders deserve great support. Our comprehensive benefits package includes:
- Comprehensive Medical Coverage with Prescription Benefits
- Dental Insurance
- Flexible Spending Accounts (FSA)
- Company-Paid Short-Term & Long-Term Disability
- Company-Paid Basic Life Insurance
- 401(k) Retirement Plan
- Paid Time Off beginning on your first day of employment
- Professional growth and leadership development opportunities
ISN is seeking a Reverse Mortgage-Loan Servicing Quality Control Manager to provide and ensure quality control for a large loan servicing government contract.
Key Responsibilities
- Providing mortgage servicing related quality control management to a large mortgage servicing program.
- Executing mortgage review test plans.
- Developing remediation strategies to ensure accuracy and quality and to mitigate potential losses.
Required Qualifications
- Must have Reverse Mortgage Servicing Related Quality Control Experience
- Experience at the Management level, running and guiding the quality control for a large mortgage servicing program or project.
- Experience developing metrics for and ensuring the level of servicing quality and solutions to meet the program’s service level objectives.
- Experience providing remediation to ensure accuracy and quality and to mitigate potential losses.
*Experience in Reverse Mortgage within the last three years is highly desired.
ISN Corporation is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.
ISN Corporation maintains a Drug-Free Workplace. All candidates must successfully complete a pre-employment background investigation prior to starting employment.