Retail Associate / iSmash Crew Member -- Part-Time

Join the iSmash Crew!

Join our opening team! iSmash Rockville is bringing smash rooms and splatter paint experiences to The Square in downtown Rockville, and we’re looking for friendly, dependable team members to help guests have a smashing good time. Be part of a new entertainment destination where people come to have fun, celebrate, and try something different!

This is an active, hands-on job. You’ll welcome guests, explain how experiences work, prepare rooms, and help keep the store clean, safe, and ready for the next group.

What You’ll Do

• Welcome guests, check them in, and assist with reservations and purchases.
• Explain experiences, packages, and add-ons to help guests choose the right option.
• Deliver safety briefings, help guests with protective gear, and reinforce safety rules.
• Set up smash and splatter paint rooms with supplies and equipment.
• Clean and reset rooms between sessions, including sweeping and removing broken materials.
• Help parties, celebrations, and group events run smoothly.
• Restock supplies and help organize inventory.
• Keep the lobby, event space, restrooms, and other shared areas clean.
• Work with teammates to keep guests moving through their experiences during busy shifts.

What We’re Looking For

• A friendly attitude and strong customer service skills.
• Dependability, punctuality, and attention to detail.
• Comfort speaking to groups and giving clear instructions.
• The ability to follow safety procedures and speak up when something needs attention.
• Willingness to pitch in with cleaning, room resets, and other physical tasks.
• Retail, hospitality, entertainment, or customer service experience preferred.

Schedule and Physical Requirements

• Part-time schedule; evening and weekend availability required.
• Work involves standing, walking, bending, lifting, and moving supplies and breakable items.
• Must be comfortable working around loud noises, broken glass, and paint while following safety procedures and using required protective equipment.

Ready to join the crew? Apply with your resume or a brief summary of your experience and availability.

iSmash Rockville is a locally owned entertainment venue at the Square in downtown Rockville offering smash rooms and splatter paint experiences. We give people a place to break stuff, create art, and make memories—whether they’re celebrating, connecting with friends, or trying something new.

Our goal is simple: everyone who walks through our doors should leave happier than when they arrived. That starts with a supportive team where everyone’s ideas matter, creativity is welcome, and everyone pitches in to create a safe, welcoming, and fun experience.