What are the responsibilities and job description for the Medical Scheduler position at iSleep Program?
Position Overview iSleep Program is seeking a dependable and detail-oriented Bilingual Medical Scheduler (Spanish/English) to join our medical practice. This role is critical in coordinating patient appointments, communicating effectively with a diverse patient population, and supporting smooth daily operations.Key ResponsibilitiesSchedule, reschedule, and confirm patient appointmentsCommunicate clearly with patients in both English and SpanishAnswer incoming calls and respond to patient inquiries professionallyManage provider calendars and appointment availabilityVerify patient demographics and insurance informationCoordinate in-office, telemedicine, and diagnostic appointmentsAccurately document scheduling activity in the EMR/EHR systemMaintain HIPAA compliance and follow office protocolsWork closely with providers and clinical staff to ensure continuity of care Required QualificationsFluent in both Spanish and English (spoken and written) – requiredPrevious experience in medical scheduling or medical office administration preferredStrong customer service and communication skillsComfortable using EMR/EHR systems and multi-line phone systemsExcellent organizational and multitasking abilitiesKnowledge of medical terminology is a plusReliable and punctual What We OfferCompetitive pay based on experienceFlexible scheduling optionsAbility to work under Hybrid Schedule after 3 month probational periodTraining and onboarding supportProfessional, supportive work environmentOpportunity for growth within the organizationTraining and onboarding supportProfessional, supportive work environmentOpportunity for growth within the organizationCompany DescriptioniSleep Program is an established Independent Sleep Disorders Testing and Treatment Company with lab locations in Upper Manhattan, Bronx, and Brooklyn. Established in 2010 iSleep has been growing consistently and services major hospitals, clinics, and health centers in Metro Area. In addition to 17 beds, iSleep Program has a very strong foot print in Home Sleep Testing and services local and national providers.Great customer service, patient care, and consistent work opportunity are the strengths of our company.
Salary : $18 - $24