Landscape Production Manager

We are looking for an experienced Landscape Production Manager to lead day-to-day maintenance operations, manage multiple crews, enforce our quality standards, and ensure strong communication and follow-through with customers and the internal team.

This is a hands-on leadership role for someone who can manage people, train crews, solve problems, communicate professionally, and take ownership of results.

Key Responsibilities

• Lead, manage, and coordinate multiple landscape maintenance crews
• Train crews and enforce the high-quality standards expected by Island Home Service
• Perform regular field inspections and make sure issues are corrected quickly and properly
• Communicate clearly and professionally with crews, Account Managers, office staff, customers, and management
• Follow through on customer concerns until they are fully resolved
• Close out customer requests, service tickets, and operational issues quickly and efficiently, with solutions that are in the best interest of both the customer and the company
• Manage residential maintenance customers from an operational and service standpoint
• Work closely with Account Managers on commercial properties, customer expectations, and service issues
• Identify additional work, enhancement opportunities, landscape improvements, irrigation needs, tree work, and other service opportunities
• Support the sales team with field information, measurements, scopes, and recommendations
• Prepare quotes directly when appropriate
• Quote new landscape maintenance properties as needed
• Assist with estimating labor requirements, crew size, service frequency, and maintenance pricing
• Ensure crews understand property-specific expectations before starting work
• Monitor route performance, productivity, labor hours, and overall crew efficiency
• Schedule and coordinate daily and weekly maintenance work
• Make sure crews have the equipment, tools, materials, and information needed to complete their work
• Manage trucks, trailers, mowers, handheld equipment, and other company assets
• Coordinate repairs and preventive maintenance for equipment and vehicles
• Hold employees accountable for quality, attendance, productivity, safety, and company standards
• Maintain accurate notes, tickets, and operational follow-up in Aspire or other company systems

What We Are Looking For

• Excellent communication skills are essential
• Proven ability to manage and motivate multiple crews
• Strong ability to train employees and enforce quality standards
• Strong follow-through and organizational skills
• Ability to identify and solve problems before they become customer complaints
• Ability to manage multiple open issues at the same time and bring them to completion
• Ability to identify enhancement and additional-service opportunities
• Experience estimating or quoting landscape maintenance is strongly preferred
• Strong knowledge of mowing, pruning, plant care, turf, irrigation basics, and landscape maintenance practices
• Comfortable communicating directly with customers
• Experience with commercial landscape equipment, trucks, and trailers
• Valid driver’s license required
• Aspire experience is a plus
• Bilingual English/Spanish is a strong plus

Ideal Candidate

The right person is a strong communicator and leader who takes ownership, follows through, and makes sound decisions.

This position requires someone who can manage several crews at the same time, train employees, enforce high standards, resolve customer issues quickly, close tickets efficiently, and find practical solutions that protect both the customer relationship and the company’s interests.

The Production Manager should also have a strong eye for identifying additional work and property improvements and be comfortable either supporting the sales team or preparing quotes directly when appropriate.

This is a hands-on field leadership role. The Production Manager is expected to spend significant time visiting properties, inspecting work, training crews, meeting with customers, solving problems, and supporting the Account Management and sales teams.

Compensation: $62,000–$75,000 per year, based on experience. Higher compensation may be available for an exceptional candidate with extensive industry experience and the ability to independently manage crews, customers, estimating, and enhancement opportunities.

Pay: $62,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Have you directly managed multiple landscape maintenance crews, including scheduling, training, and quality inspections?

Experience:

• landscape maintenance crew supervision: 3 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• driver's license (Required)

Work Location: In person

Salary : $62,000 - $75,000