What are the responsibilities and job description for the Inside Sales Representative position at ISG?
Description:
No Cold Calling!
Paid Training at $17.00 per hour
Job Title: Inside Sales Center Representative
Job Type: Full-Time
Salary: $31,200 - $70,000
Location: Boca Raton, FL
What ISG Does:
ISG founded in 2008, is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.
The Sales Role:
We turn callers into new customers using our measured and consultative sales approach. ISG excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.
What we sell:
ISG focuses on providing home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day) https://www.isg.us/call-center/
What You’ll Do:
- Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program
- As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
- Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation
- Assist callers with product availability, pricing, and enrollment
- Qualify callers on our payment card industries (PCI) compliant production floor
- Comply with all ISG and partner policies
Who You Are:
- Strong communication skills (empathic listener & persuasive speaker)
- Technologically savvy
- Able to multi-task in a fast paced environment
- Sales experience preferred
Where You’ll Work:
- 5900 Broken Sound Parkway NW in Boca Raton Florida
- 80,000 sq. ft. modern facility with free parking
- Engaging break-out rooms
- Onsite cafeteria with homecooked meals for purchase, open 9am-4:30pm.
- Shuttle bus from Boca (Yamato Rd.) Tri-Rail
$17.00 Training Pay
To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training you will earn commissions, however, with our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.
Benefits:
- Our average agent exceeds $20 hourly or $42,000 annually and we have multiple agents earning over $100,000 year over year.
- Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO
- Employment discounts; Childcare, pet insurance, gym memberships, meal delivery services, travel and more…
- Unlimited earning potential and growth opportunities through our Emerging Leadership Program
- Employee Assistance Program
Job Requirements:
- Must be at least 18-years old with High School Diploma or GED equivalent
- Drug screening & background check
- Legal right to work in the United States and commute to our onsite location in Boca Raton Florida
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
ISG is an Equal Opportunity Employer (EOE)
Salary : $31,200 - $70,000
