Electrical Service Engineer- Korean Bilingual

Company Overview

The Company is a leading manufacturer and supplier of electrical equipment, including Air/Vacuum Circuit Breakers, MCCBs, Transformers, and electrical panels.

Position Overview

We are seeking a skilled and dedicated Service Engineer to join our team. The selected candidate will be responsible for managing commissioning, and technical service support on LV and MV electrical distribution Equipment. This role ensures seamless integration of our systems and provides exceptional after-sales service to meet customer satisfaction.

Responsibilities

• Conduct inspection, testing, calibration, adjusting, part component replacement services and warranty work with various tools such as power tools, electrical test equipment.
• Collaborate with other teams to ensure timely and accurate deployment.
• Provide troubleshooting, diagnostics, and resolution of technical issues.
• Read and understand electrical drawings and diagrams to troubleshooting
• Arrange and manage regular maintenance and system upgrades for clients
• Act as a technical liaison between the company and clients.
• Deliver training and guidance to clients on system operations.
• Ensure effective communication with clients during service activities.
• Build and maintain strong relationships with customers to ensure satisfaction.
• Maintain accurate records of Service, testing, and maintenance activities.
• Prepare detailed service reports and communicate findings to stakeholders.
• Identify opportunities to enhance system performance and service efficiency.
• Provide feedback to product development teams for ongoing improvement.
• Travel for both training, service and other activities

Requirements

• Bachelor’s degree in electrical engineering, Mechanical Engineering, or a related field preferred
• Vocational education, military training, or transferable experience in electrical theory or similar discipline
• 0-5 years of proven experience in installation, commissioning, testing, troubleshooting, repairing and maintenance in some or all the following areas: low or Medium Voltage switchgear, Transformer, Relay Protection System (Not mandatory but preferred)
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal abilities.
• Willingness to travel domestically and internationally as required.
• Bilingual in Korean and English is required.