What are the responsibilities and job description for the Outpatient Receptionist position at Isaiah House Inc?
Isaiah House is a faith-based and Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, and standards of conduct. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, national origin, sex, disability, or any other status protected by applicable law.
The Outpatient Receptionist role creates a positive first impression for guests and visitors. It helps daily operations run smoothly by handling calls, directing people, and managing basic office tasks. The position also supports safety by controlling access to the office.
Employees receive benefits that include:
- Medical, dental, and vision insurance
- Basic life insurance
- 401(k) Option
- Paid holidays
- PTO after 90 Days
Additional Information:
- Schedule: Full-time, Monday–Friday, 8:00 AM–5:00 PM
- Work Environment: In Office
- Travel Requirements: Some travel may be needed
Physical Requirements:
- Ability to perform the essential functions of the position with or without reasonable accommodation
- Prolonged periods of sitting and working on a computer
- Frequent use of standard office equipment (e.g., keyboard, phone)
- Ability to communicate effectively staff and guests
- Occasionally required to stand, walk, bend, or reach
- May be required to lift and/or move up to 25 pounds
Key Responsibilities:
- Welcome and assist visitors, creating a positive first impression
- Manage incoming calls and provide basic information
- Direct visitors and communications to the appropriate staff
- Maintain a clean, organized, and well-stocked reception area
- Support office operations, including mail handling, clerical tasks, and security procedures
Required Qualifications:
- High school diploma or equivalent GED (Associate’s degree preferred)
- Previous experience in a receptionist or administrative support role is a plus
- Excellent verbal and written communication skills
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Project and present a professional image on behalf of the organization
- Proficiency in Microsoft Office (Word, Outlook, Excel) and office equipment