What are the responsibilities and job description for the Scoop Truck Operator position at Irvey's Ice Cream Co.?
Scoop Truck Operator
Location: Knoxville, TN
Pay: $20/hr
Reports to: Mobile Fleet Manager
Drive the Truck. Scoop the Joy. Keep It Tight.
Irvey’s Ice Cream Co. is looking for a dependable, high-energy Scoop Truck Operator to independently run our mobile ice cream truck. You’ll be responsible for everything from driving and setup to customer service and cleanup — all while delivering the kind of feel-good experience we’re known for.
This is more than just a driving gig. You’re our brand on wheels.
Responsibilities
Truck Operation
- Operate a 15’ ice cream truck safely and responsibly
- Arrive early and on time for all scheduled shifts
- Navigate event setups, street parking, and post-service breakdown
- Communicate with the Mobile Fleet Manager about any equipment or scheduling issues
- Return the truck clean, fully stocked, and fueled after each shift
Service & Customer Experience
- Serve customers quickly and kindly, even in high-volume environments
- Maintain Irvey’s vibe — friendly, upbeat, and professional
- Handle cash with integrity (this is a cash business — theft = dismissal)
- Ensure product quality and portion control every shift
- Upsell effectively and represent our brand with pride
Cleaning & Maintenance
- Maintain a clean, food-safe environment inside the truck
- Perform light equipment cleaning: dipping cabinets, generator, etc.
- Restock perishables, paper goods, and supplies daily
- Keep up with basic truck maintenance and regular washes
- Follow daily and weekly cleaning checklists
✅ Requirements
- Clean driving record and ability to drive a 15’ box truck
- Pass a background check and drug test
- Must have a REAL ID or be able to obtain one before employment
- Availability for day, night, and weekend shifts — including long days
- Comfortable working solo and managing time effectively
- Able to lift and move supplies and equipment (ice cream, tanks, coolers, etc.)
- Must stay hydrated and focused during high-heat shifts
- No call/no show = immediate termination
- High integrity and ability to follow safety and cash handling protocols
What We’re Looking For
- Independent and reliable — you’re running the show
- Great communicator and problem solver
- Calm under pressure and customer-focused
- Someone who can represent Irvey’s joyfully in the community
Perks & Benefits
- Guaranteed $20/hr
- $500 completion bonus after completing 6 months of high-season work
- Advancement opportunities into lead roles
- Cross-training options (ice cream production, delivery, restocking)
- Flexible scheduling — but must be dependable
Sound Like You?
We’re a tight team that believes in delivering great service and good vibes. If you’re ready to roll, we’d love to hear from you.
Salary : $20