What are the responsibilities and job description for the Front Desk/Guest Services Agent- Ironworks Hotel, Indianapolis ($15/hr.) position at Ironworks Hotel - Indianapolis?
Description
Job Type Full-time
THE TEAM
Geronimo Hospitality Group ain’t your normal work environment. We are a collection of award-winning boutique hotels, restaurants and clubs with cool people who believe that THE STATUS QUO SUCKS and we do everything we can to live by that motto.
THE PLAYER
A guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.
EVERY DAY, YOU WILL
- Process guest arrivals and departures, including all necessary payments
- Handle and coordinate room assignments and pre-arrivals
- Handle guests' concerns
- Offer referral for services and handle requests for information
- Handle and store luggage
- Assist with the check-in and check-out of groups and tours
- Assist other departments as required
Requirements
YOU WILL BE GREAT AT GERONIMO HOSPITALITY GROUP IF
- High school diploma or equivalent
- Excellent communication skills and professional attitude
- Effective conflict management and decision making
- Ability to use a variety of computer applications
- Knowledge of Opera system
- Previous experience in customer service
YOU MUST ALSO HAVE
U.S. Work Authorization (required)
HUDDLE UP
We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.
Salary : $15 - $0