What are the responsibilities and job description for the Customer Service Representative/Sales Associate position at Ironwood West Michigan Group?
Customer Service Representative / Sales Associate
Ironwood West Michigan Group is hiring a Customer Service Representative / Sales Associate to join our growing retail team in Kalamazoo, MI.
This is a full-time, W-2 position offering paid training, professional development, and opportunities for advancement. We are looking for individuals who enjoy working with people, providing excellent customer service, and helping customers find solutions that fit their needs.
Pay
$16-$20 per hour
Additional performance-based earnings may be available.
Responsibilities
- Welcome and assist customers in a retail environment
- Answer questions regarding products and services
- Help customers with account enrollment and service options
- Provide exceptional customer support throughout the customer experience
- Maintain accurate customer information and documentation
- Work collaboratively with team members to achieve daily goals
- Participate in ongoing training and development
Qualifications
- Customer service, retail, hospitality, sales, or related experience is helpful but not required
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation
- High school diploma or equivalent preferred
What We Offer
- Weekly pay
- Paid training
- Full-time schedule
- Advancement opportunities
- Supportive team environment
- Hands-on professional development
Job Type
Full-time
Schedule
- Day shift
- Monday through Friday
- Weekend availability as needed
Work Location
In-person, Kalamazoo, MI
Apply today to join a team focused on customer service, professional growth, and career development.
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Work Location: In person
Salary : $16 - $20