What are the responsibilities and job description for the Front Office - Medical position at IRONWOOD PHYSICIANS,P.C.?
At Ironwood Cancer & Research Centers, care is personal—and so is our team culture. At our Phoenix Cancer Center, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare.
Why Ironwood?
This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.
Apply today at www.ironwoodcrc.com (Join Our Team at the bottom of the homepage)
Position Details
- Full-time, Day Shift
- Monday – Friday schedule
- Located in our Phoenix office
Growth & Development Opportunities
- Hands-on experience in oncology care settings
- Exposure to clinical workflows and patient care coordination
- Career pathway into healthcare administration or specialty medical roles
- Work alongside experienced professionals in a collaborative environment
Essential Duties & Responsibilities
- Greet and assist patients; deliver exceptional customer service
- Collect, post, and reconcile patient payments; resolve payment issues
- Register patients and update demographic, insurance, HIPAA, and AOB information
- Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments
- Prepare and send testing procedures; manage paperwork and chart documentation
- Answer and route calls; monitor faxes and patient callbacks
- Reconcile daily reports and perform other assigned administrative duties
Minimum Qualifications
- Ability to multitask in a fast-paced medical environment
- Knowledge of insurance processes, medical terminology, and patient reports
- Strong customer service, communication, and teamwork skills
- Proficiency in Microsoft Office and standard office systems
- Professional, positive attitude
Education & Experience
- 1–2 years of medical experience preferred
- Surgical and/or Medical Oncology experience strongly preferred
Certificates, Licenses, Registrations
- Valid Driver’s License
What We Offer
- Competitive salary
- Comprehensive benefits: health, dental, vision, and life insurance
- 401(k) retirement plan
- A collaborative, mission-driven, and caring workplace
At Ironwood, we’re committed to “Outsmarting Cancer One Patient at a Time.”
If you’re ready to make an impact while growing your career, we encourage you to apply today.